Electronics in Jamaica, NY

21 locations found near Jamaica
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“I placed an order in March 2023 via their website for four Tannoy VX5.2 speakers. Then a day or so later received a call that that particular model would be months and months before it was available. So upon the recommendation of Andre I switched the speaker choice to four Tannoy VX6 as supposedly they would be available sooner because they already had 2 in stock. Also added on 4 VTH Top Hats to mount these on tripod stands. A few days go by and I receive an email saying there was some sort of inventory discrepancy so there was not in fact any of these speakers available and I'd just have to wait. And wait I did, finally at the end of July I received not 4 but 2 speakers, and when I asked where the other 2 were Andre said there was an error on their pricing sheets and in order to get my full order of 4 speakers I would have to pay the difference. Oh and wait some more. For all this hassle and trouble and mistakes and delays and inconveniences what does Andre offer? $27 off an almost $700 order. Gee thanks maybe I can Biggie Size my next McDonald's order and that'll help me forget how much of a pain in the a$$ this whole process has been.Long story short, don't trust their website for accuracy, don't expect their inventory to be up to date, and don't count on getting any sympathy for when they try to make up for the previously mentioned issues. Credit where credit is due at least they didn't ghost me and kept in communication every time I reached out, even if the resolve has been non-existent or severely lackluster.*Update: Both Ross and Andre reached out after seeing the above review and offered a more respectable remedy for the issues I encountered. I greatly appreciate their efforts, but ultimately wished they would have been more pro-active about it rather than requiring leaving a non-glowing review to initiate a solution that was reasonable.”

4.6 Superb42 Reviews

“First and foremost, Yailyn, I want to thank you for a remarkable experience at the your store on 12.16.23. Your knowledge, professionalism, and patience made an anxiety provoking endeavor a walk in the park.T-Mobile, Yailyn, represents the consummate employee avatar. She was friendly, assertive, customer-centric - with a unique ability to address customers inquiries without making me feel neglected.For customers seeking to inquire, update, or purchase phone(s) and accessories, I highly recommend you visit the Rochdale T-Mobile store, and speak with Yailyn and her colleagues for a stress free, informative, customer centered experience.”

4.3 Superb32 Reviews

“Kwesi was auch a delightful representative. He helped me answer all my questions about my phone that was giving me trouble and was kind and sweet rhe whole time. Eventhough I did not purchase anything he saw and understood that and was still willing to sit and talk to me.Tha k you Kwesi.”

4 Good94 Reviews

“Found this store for used mobiles, and it's a game-changer! Great prices, excellent quality. Bought a Samsung and IPhone XS Max - looked and worked like new. Staff is friendly and honest.My new go-to for budget-friendly phones!”

4.5 Superb20 Reviews

“*holiday business hours 2023*Thursday 11/23 *closed*Friday 11/24 .. *09:00 am to 08:00 pm*Saturday 11/25 *10:00 am to 08:00 pm*Sunday 11/26 *10:00 am to 07:00 pm*”

4.4 Superb21 Reviews

“Been a customer for over 20 years. Andrew the owner is terrific. I've lived in Little Neck for about that time and when he moved his location to Jamaica Ave . Started frequenting another store because it was closer. Went back when the more convenient store tried to sell me items I didn't need and were not that knowledgeable about problems that would occasionally arise .Andrew is great as are his staff.”

4.1 Good29 Reviews

“Victor and Kerneil are two of the best customer service reps... Victor was really professional on the phone and Kerneil broke down everything for me inside the store!”

3.8 Good56 Reviews

“They finally fixed my issue. The T-Mobile on 125 Street put me on a plan that did not qualify me for a free phone although when they gave me the phone they said it was free. The employee here called the corporate line directly himself and fixed everything!”

3.7 Good71 Reviews

“This kiosk is a lifesaver. You can purchase accessories for your smart devices. Their website goes straight to Amazon music downloads for easy listening while on a long flight.”

4.4 Superb7 Reviews

“First and foremost I would like to thank you to employee at this MetroPCS store. Very good representation for the company. He went above and beyond my expectations to help me. Yesterday The store closes at 8:00 p.m. I walked in at 7:58 because somebody stole my phone and they were able to break into my phone and access all my personal information and they were able to get PIN numbers and Verification codes for my bank and there was nothing I was able to do about it because in order to do something I need to get a verification sent to that phone. But to make a long story short, the employee of that store stay until 8:45 p.m. and make sure we were able to cut off the access that the person was having on my phone. It was kind of difficult to suspend a line without the phone or any other info but he made three attempts, and we still probably would not be able to get in if it was not for the knowledge that he has and his brains that he utilized and was able to bypass everything that the person did to block me out of my phone and he helped me. And I wish I had money on me to tip him but I didn't but tomorrow I'm going to go back to buy him dinner because he probably saved my paycheck this week so thank you sir I appreciate you. God bless you and your whole family bro from the bottom of my heart bro thank you”

3.7 Good33 Reviews

“My Grandmother is really in that age where's she's just grumpy all the time but the young Lady Darlin gets her sweet side I appreciate the help will be back soon”

3.5 Good25 Reviews

“Amazing customer service, employees are also ready to greet you and give you amazing prices with accessories and phones. Highly recommend and if you just need information there are always ready to answer your questions.”

3.4 Good13 Reviews

“(Translated by Google) Jocelyn is THE best she is going to help you in everything I lost MY phone and She recovered all good service(Original)Jocelyn es LA major ella te VA a ayudar en todo perdi MI telefono y Ella me recupero todo buen service”

3.4 Good27 Reviews

“Thank you so much for helping me set up a new phone plan with you all and being able to pay my bill easily through the mobile app. T-mobile is a great phone network to have with great phone deals and features. Also you all have a good variety of different phones and accessories to buy and use.”

3.4 Good74 Reviews

“I shop here all the time for my electronics never once had any problems...
The sales men are always so helpful & willing to try & work with you at all times!!!”

1 Poor1 Reviews

“On Thurs Oct 27th YourRepresentative named Escoban gave my brother & I excellence service. He works out of the Metro PCS/T-Mobile Store located on Jamaica Ave & 162nd St.He went over & above to make sure my brother had a good phone (Samsung A13 5G) that was affordable & some what easier for my brother to adjust to.My brother & I were very pleased. We will gladly recommend Escoban @ MetroPCS on 162nd St & Jamaica Ave.”

3.1 Average28 Reviews

“The customer service here is great and they care about there customers. The girl that helped me was very easy going and understanding and took care of all my concerns.”

2.9 Average13 Reviews

“They were so helpful and helped me switch my phone while the other store wouldn't even do a web search for me. I am happy that I got to change phones on such notice and was able to get the items needed.”

3 Average22 Reviews

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