Walgreens Pharmacy has received mixed reviews from its customers. Many appreciate the cleanliness of the store and the wide variety of products available, including medicine, food, personal hygiene items, and stationery. Customer service experiences vary, with some staff members praised for their excellent service, while others are noted to be less helpful, indicating a reliance on individual staff performance. The pharmacy department is a significant draw for many customers, as the knowledgeable pharmacist takes time to assist with prescriptions and provides follow-up on new medications. However, the pharmacy often faces long wait times, especially during busy periods, which can be frustrating for customers. Some reviews express disappointment with the store's transition from Rite Aid to Walgreens, particularly due to security measures that limit access to certain products and frequent stock shortages. Despite these challenges, the convenient location keeps customers returning, primarily for their pharmacy needs. Overall, while Walgreens Pharmacy has its strengths, particularly in the pharmacy department, inconsistent customer service and operational issues detract from the shopping experience.
Pharmacy staff is very unprofessional and unorganized. Training is needed!
February 2025
This brand needs to improve its customer service. Employees should be more helpful to customers. Long wait times for payments, a manpower crisis, and a lack of support when assistance is requested are unacceptable. The old lady's behavior towards a customer inquiring about pricing was unacceptable and should not be tolerated.
November 2024
Staff rude, not even picking up a single phone call.
