“After having difficulty getting account support over the phone, I decided to head to the store and see if I could get some help. I was greeted by the smiling, warm presence of Nathen who listened intently to my concerns, validated them, and immediately jumped in to help. He took the entire issue into his own hands and even called support on my behalf to get things remedied. I also need to give a huge thank you to the store manager Brenda who was there to make sure that I didn’t leave today without the most fair remedy for my concerns. I came in the store stressed and frustrated by my phone experience, and left with my faith in humanity restored and feeling so thankful that I came into the store today. THANK YOU SO MUCH NATHEN AND BRENDA!!”
“Accidently locked myself out of my phone. Went in to try to undo my mess up to no avail. Snagged a new phone from Marcus to help me get going. Knowledgeable and friendly would go back and see to see him again. Twins ran amok in the store the team was friendly and courteous patient the entire time.”
8:30AM - 5PM
201 E 4th St, Jamestown
Internet Service Providers
“Our tech Allen yesterday was thorough and worked diligently to fix issues with Caller ID. We have been having problems for several weeks so it was a big relief to have Caller ID working again. Thanks!”
“My 1st Time In Person. Very Well Organized Set Up..We Signed in..As We were told To. THAT Was A Big Help..Waited not TO Long..Then We Traded Our Equipment In For a New Set..Fast and Easy..Very Friendly, Fast and Professional..Even got A Cute Story While I Was With The Employee!”
“After my internal screen on my laptop cracked, I needed a new screen. EagleZip ordered a new screen, replaced it, and had it finished in less than a week. Plus it was not nearly as expensive as I thought. I would highly recommend EagleZip for any computer repair services.”