The Verizon store in Jamestown is a nice, clean, and organized location in a plaza with plenty of parking. The staff is consistently described as friendly, fast, honest, helpful, thorough, and quick. They are a great team that gets customers up and running in no time flat and has helped people out of many jams. Reviews highlight pleasant and smooth experiences, even for complex transactions like phone trade-ins and adding new lines with promo deals. Employees are noted for providing honest advice, such as recommending a customer wait for a newer phone model. The staff is also accommodating with billing issues, being nice enough to wave fees. Customers appreciate the patience and great job done by the team, who really knock it out of the park. The store offers the latest mobile, 5G home internet, and business services, with convenient online order and pick-up options.
Very helpful in getting me a new phone and plan! Chris and his team are wonderful! I recommend going through Jamestown Verizon for your phones!
August 2026
Joseph Ameno, Sales Consultant helped me to successfully resolve a complicated technical issue with my Prime and Secondary Verizon phone numbers. I really appreciated Joseph’s knowledge, technical skills and patience in resolving my issue.
August 2026
Very personable and helpful with an amazing beard !
