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10AM - 7PM
318 Oswego St, Liverpool
Electronics
“Dylan is the best there is! He will absolutely make sure to get you the best deal there is and help you in anyway that you need! He is definitely who you need to go see for you next phone!”
“The customer service was excellent! Shana was very informative on the products available and extremely thorough in explaining the process. The delivery team was extremely nice and handled everything with care.”
“wish I had found this store years ago! Nolan helped me with my new phone and it was a fantastic experience! He was very professional and sensitive to my time. Highly recommend this store and Nolan for your next phone!”
“As a longstanding client of Visual Technologies, we at ACS Web Design & SEO have consistently relied on their expertise for AV equipment rental during our presentations. Each experience with them reaffirms their reputation as industry leaders. Their attention to detail, punctuality, and equipment quality have significantly enhanced our events, ensuring smooth and professional presentations every time. Their team is knowledgeable, friendly, and always ready to go the extra mile to accommodate our specific needs. We highly recommend Visual Technologies for any business looking for top-notch AV support. Their performance is a perfect reflection of their commitment to excellence. Thank you for your continuous support and outstanding service!”
“Today was my first time there and everyone was courteous and very helpful they found the specialty parts I need and the price was very reasonable but the delivery fee I thought was kinda high but I may be mistaken as this is the first time I got parts like this. But overall very much satisfied”
“Had a project to work on with this store and the store manager Paula couldn’t have been sweeter and more helpful. An absolute pleasure to work with, she seems to truly care deeply about her store and how things operate in there, you don’t see that too often anymore. Thank you so much for all your help Paula.”
“J & J Automotive did an absolutely outstanding job tricking out my truck, including installing side-step lighting that came out perfect. Their work is top-notch, the prices are fair, and the quality is excellent from start to finish.
This is a family-run, family-owned business, and you can really tell—they take pride in what they do and treat customers right.
I highly recommend J & J Automotive to anyone looking for reliable, professional, high-quality work. You won’t be disappointed.”
“He put my mind at ease, I had dropped my phone, the screen had some cracks in it. It also was doing some weird things with dimming the screen. He had told me it was because of the cracks that it was doing that.
I have insurance on it, they came right to my house to fix it. It was fixed in like 5 minutes!”
9:30AM - 5PM
625 Burnet Ave, Syracuse
Electronics
“My first mistake was purchasing appliances from a big box store. Our delivery was delayed twice, and it was looking like it would take a month or more to receive everything if there were any additional delays.
I decided to check out Ra-Lin's website to see what they had available. I was hoping they carried the same models we wanted, and my next concern was whether they had them in stock. I called and spoke with Cate, and I can't say enough about how helpful she was. I explained our situation, and she quickly put together quotes for the models we wanted. We completed almost the entire transaction through phone calls and email, making the process incredibly easy.
Two of our appliances were delivered the very next day. The third arrived at the store a few days later, and we picked it up ourselves. Unfortunately, that appliance was damaged. I emailed Cate the same day, and she immediately responded, letting me know she would order a replacement and try to have it available as quickly as possible. The delay that followed was due to the manufacturer not releasing the order for pickup, which was completely out of Ra-Lin's control.
Despite that setback, Ra-Lin delivered the replacement appliance 4–5 days later, and it was perfect. Throughout the entire process, Cate went above and beyond to take care of us. Her constant communication and willingness to help made a stressful situation much easier.
The big box stores would not have provided the level of service and care that Cate and the team at Ra-Lin's gave us. We will definitely be purchasing our future appliances from them.
Thank you, Cate, for the outstanding customer service!”
“I had a problem/question with a CB setup I installed in my truck. I stopped in and one of the employees talked through the possible problems, and in all of maybe 15 minutes he was able to figure out and correct the problem for me. It's worth noting, I had already spoke to the manufacturer of the radio, and even they were unable to figure out the problem. Very happy with my experience here.”
“Yesterday morning i went there to have my cellphone reopened after applying a password by mistake, the guy name was jesse or john he warned me he had to do a factory reset and i might lose all contacts and apps, but he opened it with factory reset, and all apps contacts and everything came back. nice pleasant guy very professional.”
“Great experience at this location; specifically, with John. I was in a tough situation with my phone and my plan but he was able to figure out an option that worked for me. Very appreciative!”
“I really enjoy the store I drive all the way from Auburn. The young lady that I just manages it very nice I call her Texas cuz that's where she's from haha been very helpful for me matter of fact I cracked the screen on my phone recently and she helped me order another one through the insurance and I'll bring it back in and she will help me put it all together. It's a wonderful little cricket store”
“Please I have been going to this store all times but the new employee over there,she is disrespectful and less experienced with cricket services I have been turned down with my family not once not twice I had to complain about this get a competitive employee thanks”
11AM - 7PM
602 N State St, Syracuse
Electronics
“The people at the store have always been extremely helpful and very helpful this afternoon as well can't thank you enough always go there. I've been going to this Metro location for at least 10 years and I have never had an issue in fact they have always gone above and beyond to help me with whatever I needed to be done.”
10AM - 8PM
3477 Erie Blvd E, Dewitt
Electronics
“I worked with Stephanie R. In your Erie Blvd location and she was amazing! I needed help and she made it work with my situation! Keep up the great work Stephanie, you are wonderful. I'll always be a customer because of her.”
“Nice and clean store, friendly and helpful staff, good selection of phones some being only offered by metro. Prices are misleading but not super expensive. The service and activation price can add 70+$ onto the total. Bad parking lot makes traffic difficult.”
10AM - 8PM
100 Matty Ave Unit 20, Mattydale
Electronics
“The guy at Cricket was super nice and walked me through everything. He helped me get a great deal on my iPhone 13, explained the pricing, and made sure I understood everything. Highly recommend!”
11AM - 7PM
438 W Seneca Turnpike, Syracuse
Electronics
“I've had the best customer service experience in my life! This young lady by the name of Quein-taya should be the face of excellent customer service. This young lady went above and beyond to make sure we left the cricket store not only feeling great but appreciated as a customer. Employees like her are the reason customers remain loyal to Cricket. I truly can't put into words how great and professional she was and at the same time making cricket feel like a welcoming family. She deserves the best as an employee from Cricket. I truly hope she gets acknowledge from Cricket for the exceptionally great job she does daily.”
“So this is one of those places that you want to pin on a map, and keep the number in your box of stuff. I have been there a few times over the years, and I ended up scoring the bits to bring my relics back to life well past the warranty that expired around the time the paper schematics disintegrated. I will mourn the time this place goes away. Keep up the great work you guys!”
Open 24 hours
5136 W. Taft &, Buckley Rd, Liverpool
Electronics
“Super friendly staff. They are always pleasant and greet customers. Young woman cashier offered to make my breakfast pizza fresh so I wouldn’t have to eat one that had been there a while. It was very kind of her. Great customer service”
“My experience with Benchmark Media and Rory have been exemplary. They design and manufacture high end audio gear for the professional recording studio and home audiophiles. The equipment and service from Benchmark have been impeccable.
As for the disgruntled consumer, I don't know of any business that would be willing to ship $1K+ electronics without requiring a signature.”
“Konner and Donny are such incredibly kind & patient individuals! I came in with a big issue and they stuck with it until it was resolved. You don’t see customer service like this anymore, it made the whole experience so much less stressful. I really appreciate their positive attitudes!!”
“I buy my Bluetooth speakers at this location and evertime I get another one it's from metro they the best. I rollerblade around the city and I love how everyone can here me coming. I recommend getting a speaker from this location it don't disappoint.”
9AM - 5PM
5900 S Salina St, Syracuse
Electronics
“We use Mood Media at our Metro Fitness East Club in Fayetteville. Our members and staff really enjoy the variety of music channels and I appreciate the service if we need help. Great company to do business with, I recommend them highly!”
“We purchased an Xbox one x used. We got to the car and decided to look real fast to make sure everything was there when I noticed the thick amount of dust covering the insides. So I took it back in, and she agreed it was unacceptable and used a blower to clean it. She then turned it on, and it made a bizarre sound. We agreed it was not an adequate device, and she made the calls to other stores to get me set up with another one. We were able to get it and have everything transferred successfully. I don't remember her name but she was pleasant and helpful.”
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“Classic audio equipment presented for sale and repair. It was like walking into a time machine seeing and hearing beautifully restored vintage Marantz, Pioneer, Crown, Thorens and VPI equipment once again. Hionfi brought back many fond memories of my early days with audio equipment. Well worth the time.”