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“Store is clean and well organized. The staff is very knowledgeable and the prices are fair. I am so grateful to have a them as a home center source here on the east end.”
“Tools aren't super expensive, I buy my lawnmowers here every 3 years. Bought one for the oldest kid for Father's day. Still work's like a dream. Prices are up, but they are up everywhere. And I would pay more for products that are made in America with American sourced and built parts.
My wife bought a Genesis special edition drill and lost the charger. The manager is giving me a free charger. I'll keep buying our tools and mowers here. But I'll keep buying my Craftsman tools for the car and heavy-duty work. Mowers, as long as they're gas, I'll buy them here. Snowblowers I will buy.at home Depot But doors, toilet seats, here.”
“Webt to the western lights store today after walking out if the North Syracuse store because of the shitty customer service..What a difference will gladly travel the extra difference to ho to Western lights,great friendly help and nicer selection.the North Syracuse store has gone right to hell.”
“Consistently professional, friendly and knowledgeable service. Kudos for providing a clean, neat and well merchandised store that makes every visit a great experience!!”
“Great budget selection of tools, shop supplies, and accessories. Store staff is excellent. Recommend reading reviews of more expensive tools before buying. Some are hit or miss. Also, can be difficult to find items as everything is competing for space.”
“Great service, I needed a copy of an “odd size key”. (2) Associates too the time to help me and make sure I got the right key. Thank you for going the extra mile for me.”
“This place is exactly what a local hardware store should be. The staff greets you when you walk in, asks if you need help, and actually walks you to the item instead of vaguely pointing somewhere into aisle 14 like it’s a scavenger hunt.
Everyone is friendly, helpful, and approachable, which honestly makes spending money here way too easy. “Take my money” pretty much sums it up.
Great customer service is getting harder to find, and this place absolutely gets it right.”
“Working on an old cedar sided house and was able to find matching siding and corner trim that I could not locate anywhere else and the price was reasonable as well”
“I posted a request on the NextDoor App to see if anyone could help me locate the correct hardware for a Daybed I have, as I lost the hardware during a move. Jane Ruffini commented with the information to call her at. She gathered all the sizes and quantities for me and I'll be picking them up later. Amazing service! Will definitely keep this company in mind for my future needs.”
“ACE Hardware has once again proven to be my Go To hardware store! And by giving military service veterans a 10% discount & very helpful on ways to save as well as How To information from their staff, I will continue to choose them 1st.”
“Very helpful. I needed some steel rules with blank backs, and they were able to help me out. Their website is an statement of what they can do. Shipping was prompt, and I was pleased with the quality of the rules that they supplied me with.”
“Outstanding customer service. I had a problem with my order, partially due to a misunderstanding on my end; however, HF was very responsive and resolved it quickly, professionally, and left me a very satisfied customer.”
“Fantastic service- knowledgeable and friendly. Bought flooring and a front door (special order). Arrived weeks before Home Depot/Lowe's and saved a lot of $. They take their time with you and are great with design.”
“Great group of dedicated professionals at this facility. Love the welding and fabrication training center. Beyond having great products these guys offer support after the sale that few companies offer these days.”
“Attention Truckers: When delivering here and if your driving a 53 ft trailer, drive very slow onto the parking lot as there is a mailbox there which could be hit, have your tandems adjusted accordingly. Check in with the staff and they'll have you dock in an available door. This will mostly be a straight line back if you set yourself up correctly. Unloading was under an hour and I got my signed BOL's from receiver. And when you leave, again do it very slowly and with cautionOverall The workers here are very friendly and have a good sense of humor. I would deliver here again!”
“This location is great. All of the employees are very nice and willing to help. The new manager has made this location even better and he has no problem taking 10 or 15 minutes of his time to explain something to you. The new garden center is beautiful and not packed full of stuff no one wants like other places. Always have a great selection of chicken and ducks as well as great seasonal products.”
“Straight forward, no BS.Billing is not straight forward. One invoice for the rental deposit. One invoice for the credit.YOU have to match them up for the actual charge.”
“Did delivery here. Staff is good, overnight parking is cross street.
Receiving starts at 8 AM.
42000 pounds unloaded in 35 minutes.
???? 5/5
Also they have nice and lots tools and discounts.”
6:00 AM - 9:00 PM
131 Simon Dr, Syracuse
Hardware Stores
“You will get help here, you just need to find the right person to help you. Overall it is a store that I like and recommend. Except for one time the manager did not really help, Colony Hardware is the store to go to.”
“Similar to other Lowe's home improvement store. Good selection, better prices than Home Depot, but not as good as WalMart (although WalMart won't carry everything Lowe's does). Store is pretty well organized and staff is friendly”
“Our crew was working in Syracuse for a month and had to have supplies, Tony and Billie were truly a blessing to us. Outstanding service!!
If your looking for a great place for all your welding supplies give your local Airgas. a call.”
“There was one employee that went above and beyond to help me find what I came in there for she was great! Sadly because of being busy and a hurry I didn’t get her name.”
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“I can't say enough about the fine folks at Jamesville Hardware! I was doing some work on my 16 year-old self-propelled lawnmower. Because the mower is so old, I was having trouble locating a discontinued part that was needed to fix it. Roger helped me find a replacement part and even helped me disassemble the piece in his shop to allow the part fit on my current mower.Wishing I could give these folks 6 STARS. I will definitely return to Jamesville Hardware very soon! Great place. Better people!”