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“Guy I spoke with went above and beyond helping me with my window screens. Brought them in, he re-seated the spline, and I was out in 15 minutes. Highly recommend this place for window screen repair, seems like it's a fair price for time and materials used.”
“Great budget selection of tools, shop supplies, and accessories. Store staff is excellent. Recommend reading reviews of more expensive tools before buying. Some are hit or miss. Also, can be difficult to find items as everything is competing for space.”
7:30AM - 4:30PM
610 Bear St W, Syracuse
Hardware Stores
“I posted a request on the NextDoor App to see if anyone could help me locate the correct hardware for a Daybed I have, as I lost the hardware during a move. Jane Ruffini commented with the information to call her at. She gathered all the sizes and quantities for me and I'll be picking them up later. Amazing service! Will definitely keep this company in mind for my future needs.”
“After countless fruitless trips to a certain mega-store I go here now. They have every piece I can't find at the big box store. A store associate always greets me and gets me to where I need to go quickly.”
“10/10
Great staff, amazing communication, and fast ordering.
This is the place to get your HVAC parts all in one. They can get a part within a day to three days easy.”
“ACE Hardware has once again proven to be my Go To hardware store! And by giving military service veterans a 10% discount & very helpful on ways to save as well as How To information from their staff, I will continue to choose them 1st.”
7:30AM - 4PM
5921 Court Street Road, Syracuse
Hardware Stores
“Great group of dedicated professionals at this facility. Love the welding and fabrication training center. Beyond having great products these guys offer support after the sale that few companies offer these days.”
“You will get help here, you just need to find the right person to help you. Overall it is a store that I like and recommend. Except for one time the manager did not really help, Colony Hardware is the store to go to.”
“Did delivery here. Staff is good, overnight parking is cross street.
Receiving starts at 8 AM.
42000 pounds unloaded in 35 minutes.
???? 5/5
Also they have nice and lots tools and discounts.”
“Helped us get a new hydraulic line on a freezing cold Saturday to get our snow blower back up and running. Fair prices would go to him again for a hydraulic line.”
“I went in today to buy a red and white polka dot welders hat. When the staff asked if it was for me I burst out crying…I explained that my dad always wore one and we were wearing them for his funeral. The two employee were so sweet and insisted I not pay. Fast forward two hours I go back because we decided we needed two more for the great grandkids. I brought two up to the counter. The man said go get them all. I told him I wanted to pay He again insisted I take them all. Needless to say I cried again.
Thank you so much for the care and compassion. You are an awesome human being just like my dad was.”
6:00 AM - 9:00 PM
131 Simon Dr, Syracuse
Hardware Stores
6:00 AM - 9:00 PM
131 Simon Dr, Syracuse
Hardware Stores
“We love Lowes! In the paint department, my wife and I needed to match some paints to redo our living room at Kim from the Rt. 31 Syracuse store was incredibly helpful. In needing a new fridge also, she pointed us i the right direction and had our paint all mixed and ready for us. You could tell she valued our time by being effcient in her work and direction and she was just a pleasure to work with. In the refridgerator area, Matt was very helpful during the day answering questions and checking stock for us. Refrigerators have sure changed and he got us up to date with what features we could look for in various models, price points, etc. Later that night, Scott was incredibly helpful and patient with us as we made our final decisions and closed the deal. There was some delay with getting the Lowe's charge card (saved 100 dollars right there) . I had to speak to a representative from their credit department on the phone. This could have been a pain but Scott sanitized his phone, let me speak to the person and we were able to complete the transaction with no problem. Scott had a very good sense of humor, ability to juggle several customers without any of them feeling unsupported and very good overall knowledge of the products and the specifications that would be our best bets! Great job, Lowes! Scott, Kim and Matt have served you well this holiday season!!!”
“Sean Honan at the front counter is the guy you wanna talk to. Very knowledgeable and great attitude. I exclusively goto him whenever I'm getting material. They also have reasonable material prices.”
“My brother-in-law and I stopped in tonight regarding an issue with a gallon of paint we had purchased. After beginning our project, we quickly realized the color was significantly different from what we expected.
When we brought the issue to Customer Service, the gentleman assisting us immediately denied a refund because the paint had been opened. While we understood that policy may limit refund options, no alternative solutions were offered, and we were simply referred to a manager who was assisting another customer. Unfortunately, there was no apology, explanation, or attempt to help resolve the situation, and the interaction came across as dismissive.
Thankfully, a wonderful employee from the Paint Department, Maryjane, stepped in to help. She listened to our concerns, offered to correct the paint at no charge, and got us exactly what we needed. We weren’t looking for a refund, just the simply wanted the correct color so we could finish our project. Maryjane handled the situation professionally, kindly, and without making us feel like we had done anything wrong.
While waiting for the corrected paint, we noticed the manager and the Customer Service associate taking photos of each other behind the counter, which only reinforced the impression that professionalism was lacking.
I’m giving this location 4 stars solely because of Maryjane. She completely turned the experience around and saved our project.”
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“Visited this morning (9/30)
Needed help and thank God for Bart. I would have never figured out what to do and he spent a ton of time with me. He figured out what I needed, found the pieces and all I can say is he made my day!!!
Thank you Bart.”