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“I wanted to take a moment to recognize Jasmine for the outstanding service she provided during my recent visit to the post office. From the moment I approached the counter, Jasmine was professional, friendly, and genuinely helpful.
What really stood out was Jasmine’s positive attitude and patience. Even though the post office was busy, she never made me feel rushed and gave me her full attention.
Thank you, Jasmine, for making what could have been a routine transaction into a genuinely positive experience!”
“Outstanding! The passport process here is excellent and completely different from other locations. If you want to receive your passport with exceptional service (which should be the standard at all USPS locations), I would recommend it 100%.”
“Could not access hold mail on the computer. I was heading back from Fl and called the Post office and the lady who answered the phone was very helpful in handling my request. She went out of her way to help me.”
“I was there today and the female clerk #17 was VERY patient and helpful. I get anxiety very quickly and she saw that and explained my paperwork to me. Thank you for excellent customer service.”
“We love all our Post Offices, and we think it's great to have such convenience for all citizens. With the highly aggressive competition from private firms with huge corporate funds, we appreciate that a taxpayer funded government institution is subject to budget cuts, and often local Post Offices are not given the manpower they require to keep up with the demand on their staff. We Thank You ALL USPS mailmen and women postal workers.”
“Line moves fast. Isabella, the lady with the unkept hair, and sunken eye bags is rude and dry. Whereas, the woman with long grey hair is quick, kind and straight to the point. I didn’t catch her name it starts with a M, but give her a raise!”
“Had to reapply for my passport, and had the pleasure of working with Vanessa. She was absolutely awesome and made the whole thing so quick and easy. She was friendly and patient and made sure that everything was done correctly and efficiently. Thank you!”
“We had an excellent experience at this office. The staff provides outstanding customer service, and the place is nice and clean. Special thanks to Mr. Garry,he is very knowledgeable, professional, and humble. Highly recommended! Thank you guys”
“I honestly don't understand why the reviews are so negative from other people. Coming from Brooklyn, this post office is a blessing in comparison to what I've dealt with in the past. There is usually never any rush so I'm in and out and there is also a parking lot as well. I've only dealt with two staff members who seem to be there regularly and they are both extremely helpful and kind. I've been mailing out everything from here the past few months and don't plan to stop in the foreseeable future. Keep up the great work!”
“I’m a regular here and can I just say, I appreciate the staff that works here so so much!!! Thank you Mary who always goes above and beyond with her Stella customer service! I am always greeted with her smile! :) Thank you Sean and Ozzy for always being so helpful with all my packages and PO Box. I appreciate you all! :)”
“I came here 9/3/24 to apply for my first ever passport. the workers were helpful and attended to me quickly. I paid for regular routine service and received my passport in the mail 9/16/24 (less than 2 weeks non expedited!!) I then received my birth certificate in the mail 9/19/24. this was such an easy and quick process and I appreciate the workers at this post office who helped out!”
“I always find the service at this location excellent. The people working here are friendly, informative, and work quickly to keep the line moving. Even when I arrive to a long line, I never have to wait very long, and the representatives working the counter are always professional and courteous, even when very busy.”
“I came to drop off a few package and I was assisted by Billy who helped me choose the appropriate mailing box and explained the pricing. This USPS location is my favorite as the employees are always helpful, respectful and kind.”
“Super friendly staff, the place was a little busy but that's to be expected this time of year. The lady behind the counter made sure to help me make the right choice in shipping my package, giving me multiple options. The location itself could probably use an update, but given it's a government agency that probably won't happen for another 10 years.”
“Agent at the window was extremely helpful. She answered all my questions about mailing packages in a clear and patient manner. She was also offered me the best option for the best price. I usually dread going to the post office, but West Hempstead is where I’ll be shipping from in the future.”
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“Larry was so kind in helping me try to track a package that went missing. He even took down my tracking number and called me back the next day to ensure we find it. Thank you!”