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“I had an excellent experience at UPS thanks to Rita's outstanding customer service. I was having an issue with an Amazon return and wasn't sure how to proceed, but Rita took the time to help me every step of the way. She patiently explained the return process, answered all my questions, and even assisted me in communicating with Amazon to make sure everything was handled correctly. Her professionalism, knowledge, and friendly attitude made what could have been a stressful situation very easy and smooth. Rita went above and beyond to ensure I understood my options and felt confident that my return would be processed properly. It's rare to find someone so dedicated to helping customers, and her willingness to take extra time to assist me was greatly appreciated. Because of Rita's exceptional support, my issue was resolved quickly and efficiently. Thank you, Rita, for providing such outstanding service and making my experience a positive one.”
“This is my second time using the company and had an even better experience the second time around. My car was picked up and delivered well within the transport window. The drivers are friendly and helpful, and Brian Parker on the customer service side is always professional and kind.”
“The UPS store is amazing and their employees are so friendly! I went in today and the employees Storm and Kameron provided a brilliant visit. Their customer service was on point!! They need to be recognized for their job well done.”
“Exceptional Service in West Hempstead!
⭐⭐⭐⭐⭐
I can’t recommend this UPS Store location enough! Shipping and logistics can sometimes be a headache, but Shiffali and Sai make the process completely seamless.
Both are incredibly knowledgeable, polite, and genuinely helpful. They took the time to answer my questions and ensured everything was handled with care and efficiency. It’s rare to find a team that balances professional expertise with such a friendly, welcoming attitude.
If you need to get something shipped or handled right, this is the spot. Thank you, Shiffali and Sai, for the top-tier service!”
“Praveen was very helpful throughout the process. He is highly knowledgeable about international shipping and took the time to explain the available options clearly. He provided cost-effective and reliable shipping solutions, making the entire experience smooth and hassle-free. I appreciate his expertise and excellent customer service.”
“This UPS store Merrick Road In Massapequa Park is phenomenal! The team of Pat, Dorian, Tim, and Arianna Go out of their way to help in anyway they can. Their service is quick, friendly, and very professional. I highly recommend using this UPS store!”
“Always patient as busy as it gets there positive !! Chris whose has been there since he was 10 (lol) knows exactly what his customers need and is always prepared to help just as the others !”
“Great experience at The Post Mailroom Inc. Ibi was incredibly welcoming and helpful and made my first visit a great one. They offer full packing and shipping services and really take care of their customers. I’ll definitely be back. :) thanks for everything!”
“Jan she is the best person who workers here she absolutely amazing always willing to help and make my life easier any possible way I would definitely recommend anyone coming to this store because of her even when they have long lines she makes the line move very fast and she is also very knowledgeable this store would fall apart if she wasn’t around”
“Normally you know what to expect when going to UPS. Same experience at each one. But this one was different. I was helped by Daniel, I believe he might be the manager. He was courteous, friendly, and made the exchange feel like I was working with a friend, not that I was just another person in line. Most other UPS stores made me feel like I was on an assembly line. Wait in line, do my business, leave. But Daniel went above and beyond to make the experience personal. He was incredibly helpful, knowledgeable, and personable. The location also was a one stop shop with multiple services, like passports, mailboxes, etc, not just shipping. I definitely will use this location again, especially if I get to work with him, and I would absolutely recommend this location to anyone who wants excellent personal service.”
“We purchased an item at auction which UPS Store #0691 collected, packed and shipped to us in Ireland. We are absolutely delighted with the service they provided. The item was expertly wrapped and packed and delivered in pristine condition really quickly and efficiently. We would highly recommend them.”
“The door was open at 6:20 and I wasn’t denied service… that’s important to me, I apologized for coming in late. But clerk didn’t care that it was almost closing time. People were still coming in when I left”
“Excellent Service, all employees work fast and efficiently. Worked with Allan recently and was a pleasure to see his attention to detail with my return and willing to assist with any questions or request I had. Corporate Management should know how well this store is run”
“Luca was very friendly and helpful- ensured my packages were sealed appropriately! I will never go to another UPS location, i was at the Albertson 5480 store 10 minutes prior and not only was the associate rude, the manager Frank was sarcastic and rude- so much so that I didnt give them all my packages because i couldnt wait to leave their Albertson store. I drove 10 minutes to this Greenvale store and was greeted with a smile and a flawless pleasant experience”
“Let me tell you about this store...It is fantastic!
The other day i stopped at the Massapequa store on Merrick Rd. The only reason I sometimes use that place is for Amazon return drop-offs. It's convenient when I shop in the Plaza. I needed to buy a box to ship something, and the price was $10.49. Ok, thought it was expensive but after I paid for it, they said it was out of stock and refunded me. Then went to my usual UPS in Farmingdale and the same exact box was $4.95.... The counter person couldn't believe it until I showed her my receipts. She explained that UPS stores are independently owned without price regulations. She looked them up and noticed that their shipping rates were on average 15 - 20% higher than the Farmingdale store as well.
They are a total ripoff!!!
I suggest that you do all your business at the Farmingdale store where they have always been honest, friendly and efficient!”
“I recently purchased an expensive set of art prints at auction (Rago/Wright) and needed to get them from the East Coast to Utah. The shipping representative at Rago recommended that I solicit a bid from Arrow Express, telling me that they are masters at crating artwork and highly-reliable. I did solicit another bid which was more than twice the price as Arrow's bid and in the end I was delighted with Arrow's skill set, responsiveness and reliability. The works were crated in a hand-built plywood box and shipped to me via UPS. The crate itself is a work of art and the artworks arrived on time and in virtually perfect condition. I had no prior experience in dealing with Arrow but I would give them an A+ rating and would use their services again in a heartbeat. I am attaching pictures of the crate they constructed so that you can see how diligent they are in their efforts. Kudos to Brian and the team at Arrow.”
“Great customer service. They were quick, knowledgable and friendly. I have been to this location several times over the past couple of years and each time was a professional experience.”
“I had a bad interaction with a former manager here, and went to other stores for a while, but I stopped by last week and Andrea was terrifically helpful, both finding stock that wasn't on the shelves, and at checkout. Some time ago I had a complicated copying job to turn into a pdf, and the copy clerk was also amazing, though she's not there any more. I think she was about to apply to music school for college. Wish I remembered her name. One drawback is that the branch is a bit smaller than other stores, like the Manhasset one, so they don't have as much inventory, but they do seem to be well stocked for their size, and well run.”
“I wanted to take a moment to recognize Jasmine for the outstanding service she provided during my recent visit to the post office. From the moment I approached the counter, Jasmine was professional, friendly, and genuinely helpful.
What really stood out was Jasmine’s positive attitude and patience. Even though the post office was busy, she never made me feel rushed and gave me her full attention.
Thank you, Jasmine, for making what could have been a routine transaction into a genuinely positive experience!”
“The customer service reps here are wonderful, so knowledgeable. Help me out with all my needs. Today I had large batch of shredding. I did some at my house, but. Got so tired. Brought 20 pounds here. All staff here make me feel like a valued customer. I come here at least once per week for all my shipping needs, plus.”
“Excellent experience with Navis. They shipped a large and heavy marble sculpture across country. The process was quite easy (and reasonable ). Navis crated and packed the artwork beautifully.”
“I’m giving this FedEx Office Print & Ship Center a full 5-star review based on my overall experience.
One very important tip to know: when you drop off a package here, you may be told to use the self-service checkout to scan your FedEx tracking number, or a staff member may scan it for you using the same system. While you will receive a receipt, this scan does NOT immediately upload to the FedEx system. From my experience—both scanning it myself and having staff do it this way—the tracking information did not appear in the FedEx system until the driver arrived for pickup and scanned it, sometimes showing as shipped the next day.
If you need your package to be officially marked as shipped the same day, make sure to hand it directly to the cashier and have them scan the tracking number on their computer. That way, it shows up in the FedEx system immediately.
Aside from that, this location is excellent. There is a small parking lot outside, but it’s rarely crowded, so parking is usually easy and convenient.
The hours are also longer than many FedEx shipping centers, which makes it very flexible:
* Monday–Friday: 8 AM – 7 PM
* Saturday: 9 AM – 7 PM
* Sunday: 12 PM – 6 PM
The staff are friendly, professional, and efficient. There’s typically little to no line, so the whole process is quick and saves a lot of time.
Overall, this is a very convenient and reliable FedEx location. As long as you know the difference between self-service scanning and cashier scanning, you’ll have a smooth experience every time. Highly recommended!”
“I go there often for returns and they are always friendly and helpful. I have a store right by my house but I choose to drive a little farther to go to the Franklin Square one on Dogwood Avenue. Always smiling faces. Even when busy they are handling everything with grace.”
“Since this location opened, my shipping needs (growing by the day!) have been fully taken care of in a timely, professional, and friendly manner. Stellar employees. Stellar service. Would definitely recommend using Huntington Mailroom for all needs large or small.”
“I mailed a package on 4/13, to my home. Unfortunately I lost my tracking sheet because I took a plane home and probably missed placed it and it had the wrong address on it. Call the store and they were extremely helpful. I finally received it today!
I definitely would recommend this location.”
10AM - 6PM
71 School St, Glen Cove
Shipping Centers
“Came here to print out some things for my sisters bridal shower - I always come here to print out all my graphics. It was the Saturday before the party and I had some technical difficulties with the other place I was using and the nice employee Dan was so quick and helped me get everything I needed!! THANK YOU DAN!!!!”
“Came here to print manuscripts before a literary event. Helpful staff, clean store, and a surprisingly calm atmosphere for a busy afternoon. Some places quietly help stories continue their way into the world.”
“The UPS Store is hands down one of the most professional and helpful stores I’ve ever been to. The staff went above and beyond to assist me, making sure everything was handled smoothly and with care. Their professionalism, patience, and genuine willingness to help truly stood out. I sincerely appreciated the assistance and will absolutely continue coming back. Highly recommend this location!”
“My company has been working with 3G Warehouse for the past several years now. The entire team is terrific- always personable, professional, and accommodating. The facility is clean and I can always trust that my products handled with care. A reliable partner!”
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“Everyone at the Great Neck UPS store was extremely professional. They were so kind and patient and went beyond good service.
It was a very pleasant experience. My photo collage came out beautiful. Thank you Jamie and Sherry at the Jericho store! I couldn't be more pleased. Thank you UPS.”