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“Katonah postmaster was terrific, I had an issue trying to forward a business address as we moved. Online service was not helpful and she walked me through it and within 10 days or so the business mail started to get delivered, she was patient and so helpful!”
“I have used this service to overnight care packages to my daughter, and I cannot say what a pleasure it is to deal with this business. The owner is super friendly, quick, and efficient. Thank you for an amazing job!”
7:30AM - 6PM
960 US-6, Mahopac
Shipping Centers
“I HAVE A UPS STORE ON RT 6 MAHOPAC NY and in Naples Fl airport pulling rd. I must say …whomever does your hiring does an unbelievable job! These guys and gals are fabulous! In particular….i was just at my Mahopac store and Julio, as always, went out of his way to help me. He is pleasant, kind, helpful, patient and very efficient! I would appreciate you acknowleging him. He is another wonderful representative of UPS SORES! I would appreciate receipt of this survey.”
8:30AM - 6:30PM
108 The Ln, Somers
Shipping Centers
“This UPS store is my first choice to take care of my shipping needs. They are professional, attentive and I always experience a positive experience. They are knowledgeable and always give me options or provide additional information as needed. It is out of my way at times but I prefer to do business at this location.”
“Great service at the Mt. Kisco Staples location. The staff that helped me was very knowledgeable and she also took her time to
share the rewards program and walked me through the process.
Great rewards program, I immediately saved $30 on my purchases.”
“Samantha and Tiffany went above and beyond ! I always come to this location and receive great service but after CVS misprinted a poster photo for my daughter‘s first birthday, Samantha and Tiffany partner together to make sure they were able to get it done, and get the sizing completed, and we’re such perfectionists about getting it right. A pleasure to work with and perfect execution.”
“The Bedford Hills Post Office may be small, but they are BIG on customer service! Wonderful service every time! Best hours!! Thank goodness they are close to where I live.”
“This store has been an essential part of my business for 7+ years now. They are very accommodating to my package pickup/drop off needs. Always treated like family when I walk through the door. Thank you and looking forward to many more years of business together.”
2:30 - 5PM 8AM - 1PM
8 Front St, Croton Falls
Shipping Centers
“Those that are giving bad reviews to Anthony and the Croton Falls Post Office need a reality check. I guess you people in the 'burbs need a lot of hand holding. Go to NYC or even Yonkers post office and see what really poor service is about. People who think they shouldn't have to wait in line, need no appointment for a passport , cheat on the weight of the items they use a pre-paid label with or become consumed with someone's soup order need psychiatric care. Most of us hard working individuals have more to do with our time and value someone who is proficient, efficient and in my case open the PO on time!!! Get a grip people. Anthony is exceptional, conscientious and cares about his job. Need to clone this guy!!!”
“Gina is a superstar. She was thoughtful and patient. I explained what I needed to accomplish from a filing date perspective and she recommended the optimal solution. Frankly put, if I was looking to hire someone into a role that involved problem solving and/or customer service, Gina would be at the front of the line.”
“Winifee is the best and most beautiful Lady with the best service.This is my first time here to buy a money order,I don’t understand because I paid a parking ticket for the first time,But she has put in 150/100 effort in customer service,If there are 10 stars , I will give them.”
“I am from out of town and a package that was supposed to go to Pennsylvania ended up at the South Salem Post Office. I have never experienced such excellent service as I did at this post office. Robert helped me track my package down and reroute it to the correct address, which was not simple. He was so kind and helpful, called me back twice, and provided me with an updated tracking number. Did I mention he was a complete and total delight? Thank you, South Salem Post Office!”
“I do a lot of eBay/Amazon shipping and have to send some odd shaped boxes, but Josh is extremely polite and helpful every time I go in there. Definitely will continue to use this place as my go-to shipping center”
“Excellent Customer Service, Always! Best Post Office in. All of Westchester and Putnam County, also the best in NYC! Been coming here for yrs. Valerie makes the Post Office. She’s the only one left. Even when there are crass,rough around the edges Supervisors, Valerie knows how to navigate it so we are valued and treated with honor ,decency and integrity.”
“This post office in Goldens bridge is just wonderful. Jeff might be the kindest, most helpful person ever. Kim, Allie, ANYONE that works in this place…. Well you couldn’t find nicer, smarter people anywhere. They make living here BETTER.”
8:30AM - 1:15PM 2:15 - 4:45PM
60 June Rd, North Salem
Shipping Centers
“I think this is the best Post Office friendly kind patient some thing you just don’t seem to find anywhere else. I love it. Stephanie is totally amazing. She’s never too busy to help you. It’s amazing. It’s a great place to go to the post office.”
“This post office service staff is heads and heels beyond friendly and helpful, I got my kids passports done here, and I had anxiety when I didn't have everything needed, they were understanding and still took photos I ran home and grabbed the required documents and they took my applications. Always friendly when I come in to drop off packages. Totally not the case for other usps locations in the region.”
“The person at the counter, Dona, was so nice! It was so quick and easy, and made it much easier to get to the all the other places I needed to get to ON TIME! She answered my questions, and was patient and polite.”
“I find the people that work the windows to be unfailingly polite, helpful and efficient. The USPS has been starved for funds for ages now so if you're unhappy with this post office, write your congressman and advocate for better funding - don't blame the people who do the best they can with outdated equipment, office space etc.”
8:30AM - 4:30PM
822 Commerce St, Thornwood
Shipping Centers
“I am very happy with the service at this post office. The staff always greets me with a smile and quick service. I go there regularly to send out packages and have to say the one employee Ash is always very friendly and welcomes everyone with a smile and wishes everyone a great day as they leave. I will continue to bring all my mail and packages to this location just based on the customer service alone”
2:30 - 5PM 8AM - 1PM
152 US-202, Lincolndale
Shipping Centers
12:30 - 5PM 8AM - 12PM
167 US-6, Mahopac
Shipping Centers
“I've been a long time customer here. Over the years, there have been several very very nice employees who are most helpful, and respectful.However, the was a change in Postmaster general in recent years.Much to my chagrin, there have been NUMEROUS TIMES THAT I myself, (n I've heard from others), that he is significantly rude to some of his customers. That should not be the case, but it's best just to ignore unpleasant people n there actions. (as long as they're not harmful).”
“Just had a Hanukkah miracle! We were missing a package and since it was Christmas everything was closed. I called the post office the next day and Kenisha was SOOO pleasant and patient! She help crack the case of the missing holiday package. Hanukkah was saved and one less tween meltdown. THANK YOU so much!!!”
“Nigel was great -- very nice and patient. He helped with my daughters' passport applications even though we tried walk-in (not knowing they only do appointments).”
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“Katonah Shipping is a great local business with great owners and employees. I’ve been using their services for two years now and they are always helpful, welcoming and greet me with a smile. Recently, I had a very complicated return to make that involved 10 extremely large, heavy packages - not only did they make me feel like I was welcome in their store, they actively helped me solve the problem with my return, load my truck, repackage materials and coordinate the shipping labels. Even on a busy Friday with other patrons in and out of the store, they made sure solving my shipment was a priority for them. They approached the situation with empathy and experience. I really appreciated the help and it made for a great start to the weekend. Thanks Katonah Shipping!”