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“Katonah postmaster was terrific, I had an issue trying to forward a business address as we moved. Online service was not helpful and she walked me through it and within 10 days or so the business mail started to get delivered, she was patient and so helpful!”
“So. Large package to return via FedEx. Not many drop off locations take package larger than 55 lbs. The Mailbox Store did! Otherwise long drive to a FedEx site. And young manager in Yorktown Heights location was really cool to work with. Sorry I didn't ask his name but, he's a Yankees fan!”
7:30AM - 6PM
960 US-6, Mahopac
Shipping Centers
“I had to mail a package back home to a friend, Axel the gentleman behind the counter not only helped with the rite size box , but also bubble wrap and shipped at a reasonable rate . You got my business! Thank you!”
8:30AM - 6:30PM
108 The Lane, Somers
Shipping Centers
“Rudy's assistance with my Amazon returns was above and beyond. She saw that I was having trouble finding the QR codes on my cellphone, and she cheerfully took my phone and quickly completed several multi-step transactions. I was so grateful! She saved me lots of time and frustration.”
8:30AM - 6:30PM
337 Downing Drive, Yorktown Heights
Shipping Centers
“I was very pleased with the service and courtesy provided to me today at this location. I had multiple packages and the employees were extremely helpful. Thanks for the excellent service.”
“Staples is a wonderful store, especially the printing department where they were always addressing my concerns and needs in a prompt fashion with professionalism throughout”
“Rachel and the team here are rock stars. I used to dread coming to this location back in the day but since her team took over management a few years ago, it's been a night and day difference. Quick and friendly service, reliable notarys, and always willing to go the extra mile. So glad to have them in our community, our small business relies on them immensely!”
“Jaiden and Kianna were both incredibly helpful, friendly, and patient. They took the time to help me with my shipment and made the whole process much easier. Even though Kianna is still in training, she did a great job. I really appreciate their excellent customer service!”
“This store has been an essential part of my business for 7+ years now. They are very accommodating to my package pickup/drop off needs. Always treated like family when I walk through the door. Thank you and looking forward to many more years of business together.”
“I had such a wonderful experience at FedEx, and I really want to take a moment to recognize the outstanding customer service I received.
The gentleman who helped me went above and beyond to assist me with printing a label, even though what I needed help with had nothing to do with the services he was required to provide. He could have easily told me that it wasn’t something he could help with, but instead, he took the time to listen, figure out what I needed, and patiently help me get it done.
His kindness, professionalism, and willingness to help truly stood out to me. It’s not every day that you come across someone who is willing to go the extra mile simply because they want to help another person. He was courteous, patient, and made what could have been a frustrating situation so much easier.
This experience reminded me that great customer service is about more than just completing a transaction—it’s about how you treat people. Employees like him are a wonderful reflection of FedEx and make customers feel welcomed and valued.
Thank you so much for your help and for going above and beyond. I truly appreciate your kindness and excellent customer service. FedEx is lucky to have someone like you on their team!”
“We recently needed to renew my passport and get a new passport for my 2 year old daughter. We made an appointment and came in with the forms printed from online. Winifee was so great and helpful with us. Winifee took the care with us and was so patient , it truly felt like my own mom was helping me. Had we not gone and done this process in person there were a lot of items we filled out wrong on the forms and were grateful for the assistance. In addition to helping us get our paperwork completed correctly, Winifee then also took our passport photos. The whole process was wonderful and we have already received our new passports almost 2 weeks later. I truly don’t know what we would have done without Winifee.”
“The Bedford Hills Post Office may be small, but they are BIG on customer service! Wonderful service every time! Best hours!! Thank goodness they are close to where I live.”
1 - 5PM 8 - 11:30AM
Shopping Ctr, 20 Cross River Rd H, Cross River
Shipping Centers
“Today I went to the post office to renew my passport. The whole process was honestly very confusing but Mr Thomas Carson was extremely helpful!! He helped us throughout the whole time with a bright and positive attitude.”
2:30 - 5PM 8AM - 1PM
3 Mahopac Avenue, Amawalk
Shipping Centers
“Wonderful service. Joanne is top notch! Friendly, helpful and energetic. (Quite like the former individual who complained every day and could not wait for either vacation or retirement.)”
“I am from out of town and a package that was supposed to go to Pennsylvania ended up at the South Salem Post Office. I have never experienced such excellent service as I did at this post office. Robert helped me track my package down and reroute it to the correct address, which was not simple. He was so kind and helpful, called me back twice, and provided me with an updated tracking number. Did I mention he was a complete and total delight? Thank you, South Salem Post Office!”
“This post office in Goldens bridge is just wonderful. Jeff might be the kindest, most helpful person ever. Kim, Allie, ANYONE that works in this place…. Well you couldn’t find nicer, smarter people anywhere. They make living here BETTER.”
“Excellent Customer Service, Always! Best Post Office in. All of Westchester and Putnam County, also the best in NYC! Been coming here for yrs. Valerie makes the Post Office. She’s the only one left. Even when there are crass,rough around the edges Supervisors, Valerie knows how to navigate it so we are valued and treated with honor ,decency and integrity.”
8:30AM - 1:15PM 2:15 - 4:45PM
60 June Road, North Salem
Shipping Centers
“I think this is the best Post Office friendly kind patient some thing you just don’t seem to find anywhere else. I love it. Stephanie is totally amazing. She’s never too busy to help you. It’s amazing. It’s a great place to go to the post office.”
8:30AM - 4:30PM
822 Commerce Street, Thornwood
Shipping Centers
“I am very happy with the service at this post office. The staff always greets me with a smile and quick service. I go there regularly to send out packages and have to say the one employee Ash is always very friendly and welcomes everyone with a smile and wishes everyone a great day as they leave. I will continue to bring all my mail and packages to this location just based on the customer service alone”
“The staff here is always so sweet. Been coming here regularly for years and it’s consistently the cleanest post office location I’ve ever used. A self service kiosk would be great!”
12:30 - 5PM 8 - 11AM
173 Myrtle Avenue, Mahopac Falls
Shipping Centers
“The Mahopac Falls USPS at 173 Myrtle Ave is a small but dependable post office. Service is friendly, and wait times are usually short. Lobby hours are limited (Mon–Fri 8–11 AM & 12:30–5 PM, Sat 9–12 PM), so timing your visit is important. Overall, a solid neighborhood branch. It’s a convenient spot for quick mail drop‑offs and package needs.”
8AM - 12PM 12:30 - 5PM
167 US-6, Mahopac
Shipping Centers
“I've been a long time customer here. Over the years, there have been several very very nice employees who are most helpful, and respectful.However, the was a change in Postmaster general in recent years.Much to my chagrin, there have been NUMEROUS TIMES THAT I myself, (n I've heard from others), that he is significantly rude to some of his customers. That should not be the case, but it's best just to ignore unpleasant people n there actions. (as long as they're not harmful).”
2:30 - 5PM 8AM - 1PM
152 US-202, Lincolndale
Shipping Centers
“This is a small post office and it is ran very well. The clerk is so helpfully and always a smile. She does a great Job with the pass ports. People just have to realize that it is a small post office so people have to be patient if there is a line. Love the people that work here they have been very good to me and my mail lol for the last 23 year. Thank you.”
“I wanted to take the time to say Brandon provided excellent customer service. He made the whole process so easy and was very professional. Hard workers like him should always be appreciated.”
“The person at the counter, Dona, was so nice! It was so quick and easy, and made it much easier to get to the all the other places I needed to get to ON TIME! She answered my questions, and was patient and polite.”
“Just had a Hanukkah miracle! We were missing a package and since it was Christmas everything was closed. I called the post office the next day and Kenisha was SOOO pleasant and patient! She help crack the case of the missing holiday package. Hanukkah was saved and one less tween meltdown. THANK YOU so much!!!”
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“excellent everything, prompt, friendly, professional, reasonable cost, superior performance…i’ve used shippers around the world…first time with them and i’ll be back…”