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December 2023 by Cerberus
Trash customer service
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May 2021 by indra karki
This branch Staffs are so helpful. Nicer I just loved to go in this branch even I leave close to different M&T branch.
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December 2020 by Angela Kasper
This branch's ATM is HORRIBLE. It took my $ last year. Almost $400. But because I did not recall the exact amount , the bank only gave me back what I remembered. Yet my $ was in THEIR system hmmm. Since then the ATM has been broke down SEVERAL times. Now tonight it kept returning my deposit. Guess it's better than STEALING my $ but VERY frustrating when I have bills to pay and now have to wait until tomorrow and find another location ! Something needs to be done!
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October 2020 by Doris M.
This is my favorite M&T Bank Location.I used to come here a lot when M&Twas my bank.It is a large location & very clean.The "Tellers" are always very nice & I always get taken care of very fast.They have Sanitizer satiation all over,which is great & very necessary these days.Lots of parking in the lot for that block of businesses in the back.I was the only customer in there today at closing time,so I was taken immediately & had a nice conversation with the teller. She was a very sweet lady.
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July 2020 by Roz
Everyone at this branch is outstanding- they are the most professional, warm, welcoming individuals I’ve ever encountered in the banking profession. They certainly go above & beyond to assist . Marie is wonderful as are all the associates .
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July 2019 by Fox E.
Right after it gets robbed, it's MT Bank. But that doesn't happen too often, no more than once a month anyway. This is one of the prettiest and oldest and nicest banks in the city. The building is absolutely gorgeous. I've only been here a couple of times (although I've driven or walked past it 100 times) and it's a pretty standard branch of this bank which is of course my bank, and I'm frustrated with them, because for some reason they have to charge and use little fees and are pretty shady in every regard - but I give this one a little extra credit because the building is so nice. In fact it's one of the highlights of the central area of Kenmore.
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June 2019 by Kim Whyte
Customer service is lacking
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December 2018 by Maria B.
This is a gorgeous old building in the heart of Kenmore. Corner of Delaware and Lincoln Blvd. Some street parking, but plenty of parking in back. Walking in they have tried to modernize the old space and have been pretty successful. Sadly the inside space has none of the charm that the outer facade implies it might. But it's big and efficient so that's nice. Large safety deposit box area. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have.
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June 2018 by Chris Schunk
I'm a business owner and have been working with M&T BANK Sheridan and Delaware location for a few years now. Whenever I have had a banking issue René the Branch Manager has always been right there to help me though it.
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December 2014 by Mike Vincent
great local branch.
