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“This is my hometown. This is the eagle as we call it. Flaps its wings on the hour. It hasn't worked and I don't even know how long like 40 years? I can't remember the last time it flapped I think it was in the '80s sometimes and it wouldn't even flap on the right time at all or even consistently during the day night or whatever.
So they just fixed it. It's all beautiful and I wanted to go down and take some pictures of it and just be in that space again.
It's such a beautiful post office. Probably one of the nicest ones on the island for sure. Especially with its unique eagle.
You did such a good job restoring it It is absolutely gorgeous. I didn't even see it in the best of light but it is magnificent.
I love my hometown and I love this post office and the center itself. There's something just Norman Rockwell magical about it. Americana stuck in time as it captured in a painting by the man himself.”
“As someone unfamiliar with the shipping process, I encountered a very nice staff member here. He clearly explained what I needed to do, making the entire process quick and comfortable. Additionally, the location is easily accessible and parking is convenient.”
“Always an amazing experience with these good people. From kind greetings to sweet snacks you will not be disappointed. Highly recommend. Go there almost daily and have never had a bad experience. They are also one of the only USPS I’ve seen to actually answer the phone and attempt to work with you instead of letting it ring till auto hang-up at 1:49”
“This post office has a great staff and one of the nicest and most helpful postmasters that I have met in all my years -- keep up the good work!!! I recommend this place to all my friends and neighbors.”
“I always ship my packages from this location. I have never had a problem. Great staff and Great service. Sometimes there is a line but, it goes quickly. There are plenty of parking spaces in the lot.”
“I was mailing my daughter and soon to be son in law’s wedding invitations and Nahed could not have been any more helpful! She manually postmarked and then she also assisted me with additional postage to ensure that they would not go through machine and/or be returned or ruined. Nahed was very knowledgeable!”
“The lady at the desk I forgot to look at her name but she was very polite, professional and kind. My family and I went to apply for passports for my kids and we had gone to the one in Centereach and they were not helpful at all. I booked an appointment the first time and they didn't help me bc they said the appoitment was supposed to be earlier but I got there on time but didn't know I had to fill-out applications first made another appointment and got there on time there was a line and then they said that they couldn't help me bc the pictures were not supposed to look like that that the hair had to be down, they found any excuse to not help and that they were busy that day to book another appointment for another day even tho it was only 9:30am so I went to this one in CI and they were the best of the best.”
“Postal workers here have always been polite and helpful; however, Jesse deserves special mention:
We were expecting a shipment of live chicks. Tracking the shipment, we discovered that it had been delayed at Jamaica and was scheduled to be delivered the following day instead -- Obviously not great for live baby birds.
Jesse helped investigate -- and when they arrived later in the day, he drove them over to our house personally to deliver them!
(FYI, for those who don't raise chickens and wonder how they can survive the trip: Before they hatch, chickens absorb the remains of the yolk inside the egg and use it for nutrition/hydration over the first two or three days. A heat pack is added to the box to help them stay warm, and obviously there is special care in handling and delivery.)”
“Just wanted to acknowledge the courteous servi e I always receive when ever I use the Wheatley Heights Post Office. Postal worker Sam is very helpful and always greets you with a smile. Please recognize him for his extraordinary service . He deserves kudos for making a trip to the Post Office a pleasurable experience..”
“I've lived in Commack since 1976. The staff at this post office over the decades, has been wonderful. Rico, Rich, Heather and Zelda to name a few along with my carriers Ralph(RIP), Chuck, Clutch and Nikki have been so pleasant. From mail, to packages and passport s, the service has been great.”
“I can't understand the negative feedback from others, but I find Northport PO staffed by the nicest and helpful window clerks. Sure, every now and then there's a line of 5 or more - just wait. It's something people are capable of doing.
If you people hate this place so much, go to the UPS Store and get charged 5 times as much. (They have lines, too)”
“Great service at this US Post Office!
I was a couple of minutes late to ship a package and they were already closed. However, a super helpful young man still scanned my lable barcode and printed the lable I needed for my package! Saved me an exta trip back! Thank you!”
“The women postal clerks at window were nice and were helpful to me with answering my questions. The Supervisor Chris helped me one day to get my mail to my door when I was feeling sick and in pain. Thank you.”
“Impeccable service, professionalism knowledgeable. This staff goes above and beyond they treated me so kind. They were so helpful so on point with everything that needed to be done for me the way they treat their customers. The people in their community is just amazing. They were so caring to my needs. They helped me figure everything out and got me all set and I can’t say thank you enough to Brianna and the other ladies that helped us I want to say thank you so much for helping me today and going above and beyond as they did I appreciate them so much, you just don’t get service like that anymore. They are the real deal there. And once again, I really want to thank Brianna for helping me get through this and figure everything out for me and just making my day better. She puts a smile on everyone’s face.”
“This is the best Post Office in Suffolk! Never a long line; the staff is very efficient. They respect your time, and know you have to get back to work. Additionally, they are always helpful and polite. If you picked the wrong box or there is better way to send it? They take the time to explain it. Plus the lobby is always CLEAN and smells fresh!”
“The passport agent was extremely helpful and professional during my appointment. He worked very quickly and diligently, and made sure to explain each step in the process. I am very thankful for his services.”
“Returning my SHEIN dress here was a breeze! They offer free oversized pouches (which I haven’t seen at other post offices), and the lines are usually much shorter. This will be my go-to spot for all returns from SHEIN, Amazon, and more.”
“This morning I needed a postal money order. I made a mistake on the amount. Postal worker Anne was able to fix the mistake rrturn my funds and process what I needed done. Great location for your Postal needs.”
“Im somewhat suprised at the negative reveiws on this staff because they are one of the most kindest polite mailroom staff I have ever delt with! I am there numerous times a week for my online buisness and actually look foward to dealing with them. I hope they see this and get the recognition they deserve”
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“I'm constantly reminded that I should always come here any and every time I go to the Smithtown location.Never once have I had one single issue here in fact the service here is always very respectful and they go out of their way to be helpful and friendly. If you go to Smithtown you will most likely be greeted with the exact opposite service. Do yourself a favor, don't go to Smithtown.”