Advance Auto Parts offers automotive aftermarket products, free store services, and same day options. Services include free battery testing and installation, wiper installation, engine code scanning, and battery recycling. Staff are described as helpful, friendly, and eager to assist, often providing service right in the parking lot. However, some reviewers note that phone service can be poor, with long hold times, recommending in-person visits instead. While the team is willing to help, automotive knowledge among staff can sometimes be limited. The store carries leading brands and provides a loyalty program for discounts.
Excellent service, always friendly folks at this spot
October 2024
I went to Kingston Plaza Advance Auto. Had my battery replaced by Elijah. Awesome experience! Super helpful and knowledgeable. Elijah did an outstanding job, excellent customer service!
April 2024
They installed my battery, right there, in the parking lot - amazing! John, who I spoke on the phone and installed my battery was very helpful and friendly. Never really shopped at Advance before, but will in the future. ?
