The rep went to every extent to help resolve the problem. She spent enough time working on it and thankfully helped me immensely. I wouldn't have been able to do it on my own as I'm a Senior Citizen and am not technically savvy enough to do what she did. I can't thank her enough. Nicole deserves a bonus or raise.
July 2024
Brendan and jillana solve my problem immediately. I had use all of my data and needed a higher plan to access my hotspot. Thank you!!!
July 2024
We switched 2 lines from Verizon to ATT and Nicole B was amazing! Extremely knowledgeable on technical details and a true pleasure to work with. Can’t say enough nice things about our experience working with her.