The AT&T Store in Kingston offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including popular unlimited plans and flexible prepaid options with no contract. The store provides access to nationwide 5G service. Reviews consistently highlight excellent customer service, with staff described as genuinely helpful, knowledgeable, and patient. Representatives solve problems immediately, make the process of switching providers or upgrading smooth and stress-free, and actively find discounts for customers. The overall experience is noted as exceptionally positive, with many customers expressing strong satisfaction and a wish they had switched to the store sooner.
The rep went to every extent to help resolve the problem. She spent enough time working on it and thankfully helped me immensely. I wouldn't have been able to do it on my own as I'm a Senior Citizen and am not technically savvy enough to do what she did. I can't thank her enough. Nicole deserves a bonus or raise.
July 2024
Brendan and jillana solve my problem immediately. I had use all of my data and needed a higher plan to access my hotspot. Thank you!!!
July 2024
We switched 2 lines from Verizon to ATT and Nicole B was amazing! Extremely knowledgeable on technical details and a true pleasure to work with. Can’t say enough nice things about our experience working with her.
