AutoZone Auto Parts in Kingston, NY, is a reliable and helpful retail store specializing in auto parts, maintenance items, and car accessories. The staff consistently provides good service, with employees showing a willingness to assist customers in a friendly and professional manner. One staff member, James, received high praise for going above and beyond to resolve a difficult situation when incorrect parts were received, arranging for the correct parts to be delivered and handling exchanges at no extra cost. This level of dedication helped ensure that repairs could be completed on time, earning strong loyalty from customers. The store offers a wide selection of products, although some items like a jeep washer nozzle might need to be ordered through other channels if not available in-store. Customers appreciate the store's convenient location accessible via the traffic light onto Home Depot's access road and the small shopping center parking lot. Additionally, the store's staff is attentive even during late hours, as demonstrated when they assisted a customer with a dead car battery just minutes before closing. Overall, AutoZone in Kingston is known for its consistent quality service, knowledgeable staff, and readiness to help customers with their auto needs.
Staff were very helpful and even came out to the parking lot to help me.
May 2024
Ms Tiffany went above and beyond to figure out my return on a side of their system she did not know I was from out of town so I couldn’t return to fix my issue and was leaving that night I appreciate everything she did and she is a great part of your AutoZone team that’s why I always return.
