Empire Visionworks in Kingston, NY offers a convenient and friendly eye care experience for families. The clinic features licensed eye doctors who provide exams for both adults and children, helping to detect underlying eye conditions. Customers appreciate the helpful staff, including friendly eyewear specialists who assist in finding the perfect glasses or contact lenses from top brands like Ray-Ban and Nike. Multiple reviews highlight the staff’s kindness, professionalism, and genuine care, with some mentioning personalized attention such as recalling previous visits and making patients feel valued. The team goes above and beyond, offering to replace glasses without extra charges, even outside of return policies, and taking care of minor repairs like replacing nose pads. Patients also value the thoroughness of the doctors, noting they explain results clearly and provide attentive care. Many appreciate the welcoming environment and the staff’s effort to make shopping for glasses comfortable. Some suggest expanding the selection of petite frames for adults, as smaller face sizes are sometimes limited. Overall, Empire Visionworks is recognized for its quality service, helpful staff, and commitment to customer satisfaction, making it a trusted choice for eye care needs in the Kingston area.
I was greeted assisted and felt as if I was a priority. 45 mins total for exam,tests,review of tests and picking frames.All done with professionalism across the board.5 stars
June 2026
Wonderful Customer Service and Dr. Beth listened to my concerns. Such a great fun team.
June 2026
Returned to Empire, after several years. Very happy.
