Kingston Fine Jewelry is known for its exceptional customer service and friendly staff. Many customers have praised the team for their expertise and willingness to go above and beyond. One customer highlighted a special order experience, noting how well they were kept informed throughout the process. Another customer, who had passed the store for years, was impressed by the fair pricing during an appraisal event, which led to purchasing new jewelry and enjoying a variety of options available in the store. The staff is described as professional and helpful, with one customer having a positive experience with a repair and feeling at ease during the process. Kingston Fine Jewelry is also recognized for honoring quotes even when additional costs were warranted, showcasing their commitment to customer satisfaction. Shoppers have found delightful gifts, like a mother's ring, at prices lower than expected, leading to happy recipients. Additionally, customers appreciate the staff's persistence in solving unique requests, such as repairing designer sunglasses. Overall, Kingston Fine Jewelry is celebrated for its welcoming atmosphere and dedication to delivering quality service.
They have a nice selection of jewelry and do excellent repairs
April 2026
This is actually one of those places where you go and you're treated like family. KFJ has a lovely, attentive staff who are passionate and really want to do whatever they can for you. The store is well stocked and filled with beautiful pieces. I love coming here.
July 2025
I can’t say enough about the high level of customer service provided by the staff at Kingston Fine Jewelers. Matt was my contact through a special order that involved quite a bit of detail. He kept me updated throughout and went above and beyond for my family. They delivered what was promised and we’re grateful. Highly... read full comment
