Lowe's Home Improvement in Kingston, NY, is a go-to destination for all home improvement needs. Customers appreciate the fantastic selection of gardening supplies, appliances, paint colors, and patio furniture available in-store. Many have highlighted the exceptional customer service, particularly praising employees like Erik in the grill/BBQ department for going above and beyond to solve problems. Another employee, Casey, also made a positive impression by remembering customers from previous visits. While some customers enjoyed their experience, including the ease of shopping without large crowds and finding good deals, others encountered issues with staff availability and assistance. A few customers noted that employees sometimes pointed them in the right direction without offering more detailed help. Additionally, there were concerns about pricing on certain merchandise and the fit of some tools. Overall, Lowe's offers a variety of products and a generally easy-going shopping experience, but the level of immediate assistance can vary.
