Quest Diagnostics

Medical Labs
Hours: Quest Diagnostics on Kingston Washington Avenue offers a range of services, including COVID-19 antibody testing by appointment, routine lab tests, drug screenings, and specialty pediatric services. Patients can expect to schedule appointments online and should be aware that a face covering is required at all locations. Overall, experiences at this location vary. While many patients appreciate the efficient service and quick turnaround, with some reporting being seen immediately upon arrival, others have faced challenges with phone communication and the check-in process. Some reviews highlight the professionalism and skill of the staff, particularly during blood draws, resulting in little to no discomfort. However, there are mentions of difficulty reaching the office by phone and navigating the check-in system, which could be improved. While some reviews are critical, noting the lack of warmth from the receptionist and the need for better communication, many patients have enjoyed pleasant interactions with the staff and have consistently been taken on time for their appointments. Overall, Quest Diagnostics aims to provide a smooth testing experience, though there are areas for improvement in customer service and accessibility.

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1. Kingston, New York