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December 2023 by Will A.
I forgot to get her name but she was working on December 6th at 1:30. I was in and out in 5 minutes. She did the best blood draw I've probably ever had. Her slight of hand resulted in 0 pain or discomfort. If I ever need blood drawn again for any reason I will be returning to this location.
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November 2023 by Lynne S
today the rude dark haired worker, in clogs, really outdid herself.how she still has a job, amazes me...shame on Quest.
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October 2023 by Ralph Smith
I see all the negative reviews here and I am surprised. Over the past few years, including just this past week, I have been to this office several times. Each time I was taken at or before my appointment time, and the staff are pleasant and professional. I have never had a problem. The one thing I will say is that I have witnessed some people having trouble with the check-in process. Maybe that could be improved on.
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August 2023 by Skyla Van Fleet
Staff is very unprofessional and rude. I will not be back to this location.
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May 2023 by theresa shultis
Very very unpleasant place.. The staff member was very rude to me this morning after i wanted 20 min to find out that i was in the wrong place...... well never go back
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November 2022 by Efrain “Chevyjr60s” Rodriguez Jr
Good place for blood work no problem at all
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October 2022 by Agusto Chivossio
Typical Quest place. Nothing spectacular, the receptionist is a computer looking just as inviting as on my picture :). While I was figuring out how to deal with the check-in process on it, one staff member passed by without a hello, smile, gesture let alone any attempt to ask if help was needed ( I surely was making a struggling face as the process had not been 1-2-3). At the end, the nurse taking my blood sample was top notch so i took off only 1 star after all
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March 2022 by Miranda Swanson
awful experience. VERY rude and VERY unprofessional. I was sitting in the waiting room when i heard someone far away yell “ARE YOU MIRANDA”, i get up to look and it’s the dark haired nurse all the way down the hallway with an attitude, didn’t even have the commen decency to retrieve me from the waiting room like a normal doctors office. she was very rude to the point another patient asked “are you in a hurry?”. Never going back here.
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February 2022 by Jon L
You do need an appointment
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December 2021 by Kid A.
Dealt with a very rude woman named Nina today who literally kicked me out of the office in a dramatic scene for mentioning I was in NYC as my reason for coming to get a Covid test. I was treated like a literal pariah. Not only were others in the waiting area witnessing the pure rudeness and dramatics, but I was punished for wanting to be safe and be tested. She might as well have picked me up by the collar of my shirt and thrown me outside. She was hasty, escorted me out with a raised voice as if I'd done something wrong. Terrible place.
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April 2021 by M G.
This was the best visit ever! I was there for approximately 3 minutes. I was greeted by an efficient and friendly receptionist type person and then, 3 minutes later I was in the back paying and getting my blood taken. Somebody was named Dana. Both of them were really good! This was at 8 a.m. on a Wednesday. I hope Quest reads the reviews and gives these two something special.
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April 2021 by Kim R.
Wow! EVERYTHING was seamless... from booking (then changing) appointment to check in to waiting room (spotless) to the greeter/guide (gracious) to the phlebotomist (incredible! Didn't feel a thing!). I am SO impressed. Thank you and...well done Quest.
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March 2021 by Gina Hornbeck
Horrible service. First I went in around 3 pm to get bloodwork my doc faxed over to them. They told me I needed to fast to come back in the morning. So I left and went back the next morning. I signed in and waited. 40 mins. Nurse comes out and tells me if I'm a walk in, it may be awhile. I said, ok. Another HOUR goes by the nurse comes out again and says it may be another hour! I told her I was fasting, she said too bad. I should have made appointment. I told her the nurse last night told me to come in the morning she said well she didn't make an appointment for me then added they may not get to me at all!I had to practically beg for my script, by now I'm dizzy cause I haven't eaten in hours, and they could care less! I left, and another gentlemen left with me. Astonished at the treatment. I will never go to this lab again and will be telling my doctor about the horrible experience I had.
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October 2020 by Amy F.
Not Quest's finest! The young woman who actually drew my blood was lovely, kind and professional. That's about it. The woman "in charge" or acting as such was nasty and short tempered. The facility itself did not look clean or cared for (the hand sanitizer was out of order!). Next time, I'll go to New Paltz!
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June 2020 by Bliv B.
They lost my blood sample and never told me. Tried to contact them many times, but they always told me my info was wrong (DOS, DOB, location, DR, etc). Horrible customer service. Over an hour on hold, then they hung up.