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March 2024 by Latoshia Humphrey
Fabulous
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February 2024 by Larry Kuminski
Friendly knowledgeable staff
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February 2024 by amy borkowski
I wish I could give more than five stars they were so fast and so understanding . I was stuck in mud in my drive way . Was here and left with in 5 mins :) thank you so much.
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February 2024 by Joanne Thompson
Chris came today to winch my car out of snow. He was professional. Courteous. Knowledgeable and made me feel at ease as I was upset about my situation. A fine young man. Thank you for yor great service. He arrived about 10 minutes after placing my call. Very efficient!!! Gonna recommend to everyone
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February 2024 by Basha
I was stuck in granddaughter’s driveway, called for roadside assistance and insurance contacted 5 Star Towing and Recovery from Lackawanna .They were quick. The driver Christian, was very, prompt ,friendly and was awesome in getting me out. Thank you, Christian, you were awesome…
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February 2024 by A 1
Amazing staff excellent knowledgeable mechanics their always there to help whether you need tow or landscaping but now they do auto fixing and that's my go to spot from now they have a specialist that works on foreign cars and down right honest good people..don't forget the name 5 ⭐️
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February 2024 by Anna Sorrento
Professional job by Cody today!
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January 2024 by First Name
A very dishonest company. Damaged my car during a tow and refused to accept responsibility. They also admitted to dragging the car which damaged the tires. You can see fresh paint chips!
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January 2024 by Maverick G
I went to have my pickup truck towed so I called 5 star towing to have it towed. A guy showed up in a wrecker who a short gremlin dude said he couldn't do it due to me having 37 inche tires and slightly off set rims. So I called just Tow it and they came to the rescue and they pulled up in a wrecker. The guy who was driving it had no issues loading my truck or strapping it down. 5 star should definitely hire more guys who take pride in their job and guys who actually wanna work and help people out in a time of need.
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December 2023 by Adam Cassata
Today a driver came out to Cuba ny to take my car to the dealer. I had one tow company come and leave because he couldn't do it. Five star towing came and tried to do everything to get my car into neutral but nothing worked so he decided to pull up my driveway with the little to no room he had so he could get it loaded. He did an awesome job ill Definitely give them a call if I need another tow especially if I am stranded in the city. Thank you for the great experience.
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November 2023 by Anne McIntosh
Cristian the driver was awesome and super helpful and non judgemental when I got my car stuck in the sand… in November.
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August 2023 by JoAnn Mercurio
I showed up at Five Star not knowing what to expect since I didn’t have an appointment and was on my way to Derby when my tire light went on! Having been stranded several years ago with a flat tire, I did not want that to happen so I got off on the Ridge Rd exit from the skyway and found this station. I was greeted quickly and politely while i explained my fear and my vehicle was taken into the shop immediately. The gentleman filled my tires and I asked if he could go one step further and please make sure that there wasn’t a problem that would leave me stranded. With a smile on his face he understood my concern and continued to check the tire and reassured me that there was no problem. I was in and out in about 20-30 minutes. When I asked what I owed he said no charge. I could not leave without giving him something for his time and asked him to take payment which he reluctantly accepted. I met 2 members of the staff and was very pleased with the kindness they showed.
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August 2023 by Kaman Alvira
I just bought a brand new car & I want to keep it shining like new. So I reached out to 5 Star for a HAND WASH because I will never take another car through a Delta Sonic wash again… IYKYK! I got an appointment the same day and was even able to reschedule for the following day. Great service. He took his time washing my car and got literally every speck of dust off my car. It looks like I just pulled it off the lot again. Cost the same amount as Delta with better results! I’ll be back atleast 1x a week. 10/10 would recommend.Service: Auto detailing
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August 2023 by James Burd
Got towed on a Sunday from out in the stix and only took a few hours to get me home. JOSH was great, friendly, knew what he was doing and all in all for a bad day they made it better :-)Service: Car towing
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August 2023 by Taylor Boyle
Super fast and efficient! Towing and auto has great employees, they give a great experience your whole visit!Services: Air & cabin filter replacement
