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May 2023 by Emily Mahaffy
I went to Cole muffler to have an oil change, and my New York state inspection completed. The staff was so friendly, knowledgeable, and they were able to get my car in quickly without an appointment (although it is a busy time of year- I would recommend making one). Jason was super helpful at the front desk and it did not take long to wait for my vehicle to be done.Service: Oil change
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November 2022 by Mike Vaccaro
Carl and Daniel did an awesome job on my car. Fast repair, sounds great.
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October 2022 by adam rapone
This shop is a clown house. They don’t communicate from one shift to another and have zero customer service. Couldn’t even fix a small exhaust clamp after they previously looked at it and said no problem would be a quick fix. Rude unprofessional staff working behind the counter who think all their customers are idiots. I wouldn’t take my demolition derby car to these wanna be mechanics. Do yourself a favor go to a real shop with people who do what they say.
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October 2022 by NA Buffalo
Incompetent - dont waste your time. Unknowledgeable about anything more complicated than an oil change. Terrible customer service. Unprofessional. Would give less than 1 star if google allowed it.Services: Oil change
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January 2022 by Patrick Walsh
Waste of time, fist of all the didn't have my name on the schedule after I called 2 weeks in advance for an appointment. Brought them my truck with a very obvious puncture hole in the Muffler. After not hearing anything back for 6hrs I called them. They told me "Sorry we didn't call you back, your truck is ready". Show up with nothing done as they claimed it was not the muffler it was the manifold. Brought it to local mechanic, new muffler, good as new.
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November 2021 by Fadi Fadi
Good staff too expensive
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May 2021 by Lukman Mohamad
The manager is a thief the one on Ridge Road and Abbott they robbed me for my money
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October 2019 by Bob Johnston
I have been to alot of service stations over the years and finally I found one that doesn't rip you off ! This service station has a bunch of friendly and Great guys . Their prices are more than fair and they back their work up 100%. If you need your car serviced this is a place where you can go and don't have to worry about being ripped off. And having the work done right.
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November 2018 by William Conroy
Automotive work is exceptional and that is what is most important to me. Pricing is reasonable and staff is always helpful. I have complete trust and confidence patronizing this specific location.
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September 2018 by Dan Mancuso
I can trust the big guy!... Buying two more tires tomorrow.
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August 2017 by Ahmed Albakri
Good sevice place
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August 2017 by Francine Bachmann
My son needed a new muffler and tail pipe for his truck !! We called all around for cheapest price !! Cole Muffler on Ridge Road and Abbott !! I called this morning at 8am and was greeted with a very nice gentleman!! Told him what I needed and asked when can I bring it in he said right now !! Awesome 2 hrs later the truck was finished and the cost was the exactly what they quoted me !!! Nice guys working there and true to their word on price !! Truck sounds great !! Thank u for a great experience and I highly recommend anyone to come see u for any muffler or tire needs !!!
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March 2016 by jim f
What are they doing? NO inspection stickers? Some shop they are. Ive been there before with no issues. Is it the management that is slacking? Maybe ill try back in a few years and see how they are doing. Shop around for prices for auto maintience before going there, there are places that do the same work for cheaper.