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February 2020 by Matthew McDonald
New Releases are almost always available , Children's section is incredible as well. Very friendly staff
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February 2020 by Angel Santiago
Staff is knowledgeable and friendly. Can't remember the last time I was welcomed to a store.
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November 2019 by cyndi proudwoman
Great prices and availability
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November 2019 by Sadie Craig
Very helpful
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November 2019 by Sandra Green
Great prices
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August 2019 by Jake McCarthy
There was a worker there a young girl who insisted on cleaning a DVD set that I was purchasing and by doing so she ruined some of the DVDs and when I contacted the manager she was putting down the employee but then when I was there with the both of them they teamed up against me and I will never go in there again and I told people about it and after that I did go in there though one more time and the same girl was going to do the same thing and I said no I don't want it cleaned because that machine does something to these DVDs you ruined my other one that I bought and now this one that I'm renting - I just said no and she did not do it but I still won't go there ever again. I mean you shouldn't have to argue to have something done the right way
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July 2019 by Lisa Clute
Friendly, inexpensive, few extra perks your first month. And they have more movies than redbox! Lol
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June 2019 by David B.
Adequate selection. Considered a lower tier store and newly released items can take months to arrive. Then only one or two copies arrive. Some items on "New Releases" wall have been there more than 2 years. Staff is exceptional. Prices have sky rocketed.
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May 2019 by Brian K
Love it here have great movies to watch and buy great staff !!
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April 2019 by Kali Nowak
They like to kick out people for standing up for themselves. Stay away from this store. Use red box it cost less money.
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April 2019 by Leah K
Friendly service and love how I can still rent movies, great prices!
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April 2019 by Sabrina Gage
Always has what we want. Very good pricing
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April 2019 by Mykel O.
I only gave you a one because -100 isn't mfn available! Now lemme tell y'all sum. These drug dealers work hard for they bread and YOU HAVE THE NERVE... the AUDACITY to sell that fake weed. Y'all should be ashamed of yourselves for even allowing that. Fix it or you won't see me for a while! Great movie selections though!! Love the porn section.
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March 2019 by Jewell Fleming
It was Wonderful I would love to take my family again.
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February 2019 by Michael Lehmann
The staff at Family Video at the Ridge Rd. Lackawanna store have always been, professional, personable, friendly and helpful. My son and I enjoy going there to rent movies and games.