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December 2023 by V B
Not from Lackawanna area (on vacation) but forgot needle tips for an insulin pen.P Called Rite Aid Lackawanna and the person answering the phone could not have been nicer and more helpful. I arrived at the store and found out it was the pharmacist, Danielle, who answered the phone (I thought it would be a pharm tech). She was incredibly helpful with my myriad of questions. She is nice, warm, and for me, incredibly knowledgeable. And Happy Birthday, again, Danielle! ❤️
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September 2023 by Michael Davern
Pharmacy service is horrendous. Staff are rude. Communication is nonexistent.
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September 2023 by steff
nice to visitclean store n friendly staff ❣️
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July 2023 by danielle Riley
I used to work at this rite aid, 20 years ago! Shhhh!!! Haha I still shop here for vitamins and other things. They have really good sales every week. Also towards the end of a season rite aid marks there stuff down as low as 75% off! That's when you can get really really cheap stuff here!
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May 2023 by Kellie Westpfahl
While shopping today. I noticed to 14 to 16 years of age kids shopping lifting about 30.00 in merchandise. Told cashier and was told they can't do anything about it or they will get fired. Way to pass costs down to paying customers. No longer going there for anything.
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May 2023 by Becky Lindsay
Rite Aid is very clean & always a friendly hello when I walk in. Always have a great stock on sale items. The store is very clean. I always have a great experience when I go there.
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April 2023 by Stacy Crisp
I've used this rite aid 3 years it's so disappointing I'm sec I'm tired being disrespected every time I come in and call just the way they talk to me with the attitude if you're not that happy don't come to work
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November 2022 by dan borczynski
Be careful they never give you the heads up. They never call you when somethings wrong today I’m trying to pick up a script and there’s no warning that they’re closed. Even the website says they’re open.
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October 2022 by Samantha Denman
Most of the time everyone here is so nice. The store is usually nice and clean. The front Cashiers are usually very nice. They Don't always have my scripts ready in a timely manner. But the last couple times they were ready in less than 30 minutes and the lady in the pharmacy was super nice and seemed so happy to do her job. Which isn't always the case.The one pharmacist-Jason- not so great. I had a whole ordeal with him that last several weeks to get fixed. And not once did he apologize for his actions which were out of line.I've had several issues with pharmacy in this location and the fact. Most of the issues I've had with this location could have been prevented if they actually communicated with their customers. And if Jason actually did his job instead of refusing to fill scripts that had 1 refill left and making his own rules.
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September 2022 by Michael Hucksoll
Can you get paid for stuff like this ??
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March 2022 by nancy Klein
Cashier was the most friendly man that I have experienced in a very long time. He was caring and knowledgeable about the products and genuinely enjoyed his job. A+
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December 2021 by Samantha
Most of the time everyone here is so nice. The store is usually nice and clean. The front Cashiers are usually very nice. They Don't always have my scripts ready in a timely manner. But the last couple times they were ready in less than 30 minutes and the lady in the pharmacy was super nice and seemed so happy to do her job. Which isn't always the case.The one pharmacist-Jason- not so great. I had a whole ordeal with him that last several weeks to get fixed. And not once did he apologize for his actions which were out of line.I've had several issues with pharmacy in this location and the fact. Most of the issues I've had with this location could have been prevented if they actually communicated with their customers. And if Jason actually did his job instead of refusing to fill scripts that had 1 refill left and making his own rules.
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March 2021 by Jason Paul
They have everything that adrug store has
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November 2020 by Karen Downes
I love this Rite Aid. The people working in the store are very nice and always helpful. The pharmacy workers are not as nice. I realize they are busy but if you don't like your job you should quit.
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September 2020 by Asad Chowdhury
Worse Pharmecy experience
