Walgreens Pharmacy has friendly staff and an easy-to-use app for scheduling prescriptions and shots. However, customers have experienced slow service, especially during the transition from another pharmacy. The pharmacy's phone service has also received complaints, with long wait times for calls. Additionally, issues with the prescription drop-off process have caused frustration for some customers. Overall, while there are positive aspects, there are areas that need improvement.
Wanted to bring a prescription back to put it in the lock up box but it was full. They claimed that it was an outside company but have they called to pick it up? The Walgreens in West Seneca doesn't even have one (ALL PHARMACIES SHOULD) so I made a special trip to the L.A. location and it was a waste of gas and time
September 2025
Just replaced from Rite aid closing. A little slow with all the new prescriptions. But it will improve. Easy app to use also. Scheduled shots also
July 2025
Everybody here is very friendly, but unfortunately you won't get much done without walking in. I'm not sure how you can call at 2pm with two callers ahead of you and wait 30 min before hanging up, because the same two callers are ahead of you and nobody has picked up the phone. Inexcusable guys!
