I don't bank here but I may have to start. I love their new commercial, (I'm so tired of being alone), humans want to have verbal communication with other humans. Banks do not want you in the physical building. I get AI (sometimes),but its gone way too far.
February 2026
Lisa handled my transaction today . She was super friendly and she left me a personalized message. Thank you Lisa for bringing a smile to my face!
August 2022
A customer harassed me in the parking lot and in the lobby. The teller not only stopped him, but gave me tissues and a lollipop. Thank you so much for making my day better, and helping me.