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8:30AM - 5PM
2095 Moriches Rd, Lake Grove
Banks
“I was promised a bonus and at first I was not given it. After contacting them from the app directly from my account, I was contacted and given the bonus. They are easy to use and fees are very low (if any).”
9AM - 4PM
3080 Middle Country Rd, Lake Grove
Banks
“I'm dealing with a lot of health problems at the moment and it's hard for me to get out and run errands. I made it to the bank with three minutes to spare before closing and I know people hate that and want to go home, but the teller, Tyrell, was SO sweet and welcoming and helped make my day better with conversation as I got my transaction done and double-checked. Thanks, Tyrell.”
Banks
“I recently visited this Chase branch for an in-lobby banking experience, and overall it was a solid visit. The staff was professional, courteous, and took the time to answer my questions without rushing me. The branch itself was clean, organized, and had a calm atmosphere, which made the process smoother than expected.
That said, I did run into a frustrating issue when trying to deposit a check that had my wife’s maiden name on it. Despite explaining the situation, they weren’t able to accommodate the deposit, which felt a bit rigid and inconvenient. I understand policies are in place for a reason, but some flexibility or clearer guidance would have gone a long way.
All in all, the customer service was good and the experience was mostly positive, but situations like that keep it from being a full 5 stars.”