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“I don't bank here but I may have to start. I love their new commercial, (I'm so tired of being alone), humans want to have verbal communication with other humans. Banks do not want you in the physical building. I get AI (sometimes),but its gone way too far.”
“I was promised a bonus and at first I was not given it. After contacting them from the app directly from my account, I was contacted and given the bonus. They are easy to use and fees are very low (if any).”
“I'm dealing with a lot of health problems at the moment and it's hard for me to get out and run errands. I made it to the bank with three minutes to spare before closing and I know people hate that and want to go home, but the teller, Tyrell, was SO sweet and welcoming and helped make my day better with conversation as I got my transaction done and double-checked. Thanks, Tyrell.”
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“Wow, was so stressed after having banking problems with capital one. Cinthia Navarro came to the rescue, excellent customer service, answered every question and assured me that I was in good hands banking with Citi.
Highly recommend giving her a visit for your banking needs.”