Firestone Complete Auto Care in Lake Grove, NY, has been serving the community since 1926, providing a wide range of vehicle services from maintenance to repairs. Customers praise the exceptional customer service, particularly highlighting the manager, Patrick, who is known for being friendly, professional, and attentive to customer needs. Many reviews note that the staff is knowledgeable and willing to go the extra mile, ensuring that customers receive the right service without unnecessary upselling. For instance, one customer appreciated how a simple tire patch was recommended instead of a new tire, showcasing the honesty and expertise of the team. The shop is recognized as a true one-stop shop for all auto care needs, offering services like oil changes, brake inspections, and tire repairs. Customers frequently mention quick turnaround times and thorough explanations of work done. With consistently positive experiences and a commitment to customer satisfaction, Firestone Complete Auto Care is highly recommended for reliable and affordable auto care. Residents of Lake Grove are encouraged to schedule an appointment online or visit the location at 138 Alexander Ave for professional vehicle care.
The usual excellent service. They ordered an OEM tire after making sure it was correct, scheduled my service when it was convenient for me. Super friendly.
May 2026
Came in for an inspection was in and out in 30 minutes. Everyone was pleasant and helpful! Highly recommend
July 2025
Went in for a tire rotation/oil change and couldn’t be more pleased. Quick turn around and very professional management.