Pep Boys is a well-regarded auto service and tire shop located at 993 Middle Country Rd, Lake Grove, NY. Customers frequently praise the exceptional service provided by the staff, particularly highlighting employees like Michael, Tommy, and Carl for their professionalism, knowledge, and attentiveness. Many reviews mention minimal wait times and the team’s ability to address car issues efficiently, including tire swaps, rotations, and inspections. The atmosphere at Pep Boys is noted for its hospitality, with staff members going above and beyond to ensure customer satisfaction and safety. One reviewer emphasized the care taken by Michael, who not only resolved car problems but also made customers feel valued and at ease. Carl also received accolades for his quick response when a customer faced car trouble late at night, demonstrating the shop's commitment to providing support even outside regular hours. With over 100 years of experience, Pep Boys is recognized as a trusted local auto care center, offering a range of services from oil changes to comprehensive repairs for various vehicle types, including hybrid and electric cars. Overall, the positive experiences shared by customers reflect a dedication to reliable and professional service at Pep Boys.
As a customer for over 10 years, Thomas and his team has made every repair possible with courtesy, care and respect.
April 2026
Moe is really nice. He told me to bring my Tesla Y in for an inspection
April 2026
The Pep Boys Team goes above and beyond! They are super transparent about the diagnosis of the vehicle. Super professional and trustworthy! I keep coming back…
