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October 2023 by Fiona Bee
Prompt, patient team. Very organize. Love love the coupons even though I often forget them!!THX FOR MY SCHEDULED 10$ coupon! . ????
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October 2023 by carlos desou
Pharmacy employees, specially the boy who changes garbage and helps people are very rude. You feel you are not welcomed when you get thereI will get my prescriptions from a different pharmacy.
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June 2023 by Amy B.
Gabe (Store Manager) went above and beyond when I had forgotten a purchase of some Fathers Day cards. What a tremendous help he was! Professional, sharp, knowledgeable, and kind - are all descriptions I would give him. In addition, I wanted to also say thank you to Brianna A. who works there - and is an all around gem! She calmly and thoughtfully assisted me when I had questions. Grateful! What a wonderful CVS!
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April 2023 by Michael Fleischmann
I was disappointed by having to wait in the pharmacy line, for a non-prescription item, particularly when the cashier up front told me I could get immediate service at the pharmacy window to the left.
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December 2022 by Alison F.
Avoid this place like the plague. The staff are not helpful, and nobody seems to care. There is no such thing as customer service here. For example, I was supposed to get a prescription delivered, and when it did not arrive by the end of the second day , I called. I got vague answers about if and when my medicine would be delivered. Very frustrating. They kept saying that "it is an outside company that delivers...." Then don't advertise that you provide delivery service. I try to use private pharmacies in the area. Immunizations given there are not recorded properly in the NY State database, and there is difficulty getting records of shots.
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December 2022 by L V
New store looks great and the minute clinic is private and quick. New mgmt and associates are very helpful. I deducted one star because their stock is not always great — but that is beyond the control of store managers and associates. Overall, it’s a nice place to shop.
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December 2022 by Jamie L.
Liability. Pharmacist suggested me to have my 2yr old son be vaccinated by an unlicensed pharmacist do it because she didn't feel like helping a patient was a priority.
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December 2022 by Stephen P.
0 stars if I could. Staff at pharmacy are the worst. Can't figure out how to transfer scripts from one cvs to another. I even had the doctor send a new prescription and they couldn't figure it out. Called another cvs who literally said the staff at this cvs were idiots for being unable to figure out how to do such a simple thing ( I swear I am not paraphrasing). Never apologized once for being unwilling to help (they are the ones who told me to call the other cvs myself). I would do yourself a favor and go to another pharmacy (even another cvs if you have to).
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December 2022 by Katherine Murphy
DONT WASTE YOUR TIME AT THE MINUTE CLINIC /HEALTH HUB. I had an appointment for Covid19 booster and waited for over 90 minutes before storming out without one. I was told there were several more families who were going to be seen before me who all had checked in after me because they were late. I asked them what was the point of having appointments, checking in and who was over seeing the scheduling, the nurse shut the door in my face. Several others before me were in the room for over 20-30 minutes and were demanded to fill out paperwork once they were in there (and not while in waiting room for over an hour) that was already submitted online and were denied because insurance they had on file and use regularly at that location wasn't being "approved" by CVS. Isn't this supposed to be free preventative care regardless of insurance? After I had been there for 90 minutes and rudely had door shut on my face. I asked another employee why nobody was back there trying to streamline the process and assisting with getting paperwork filled out ahead of time and assiting with the process. The young employee acted suprised and when back to investigate I told him it was a little late for that and left with no vaccine. At this location 3 weeks ago I had no issues except waiting over a half hour after my appointment time to get my flu shot. Meanwhile a friend I ran into there while waiting was told to go home and get his ID card. When he came back and waited another half hour online to check in at pharmacy after all that they told him they were out of vaccines. TERRIBLE MANAGEMENT. NEVER USING THEIR SERVICES AGAIN!!
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October 2022 by Lori S.
MJ from the cosmetic area push product that does not fit the skin condition. She is extremely rude and unprofessional. This review is coming after many times of bad service.
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June 2022 by Ben Zaltz
Untrained staff. Some of them are obnoxious, management obviously is not quite good. Used to be a good CVS store - not anymore.
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September 2021 by Bella Z.
Great experience getting my second dose covid shot here. Huge difference from another CVS location I went to in Yonkers for my first (check my review on that). Everyone at the pharmacy was super friendly. The only thing that would have made my experience here even better was not waiting as long as I did. I waited almost 25 min for the pharmacist to get to me after my scheduled time. However, in her defense, I believe it was around her lunch time, and they were also pretty busy in general with prescriptions and regular customers. She did make an effort to apologize for the wait though- a huge step up from the other pharmacist I encountered at the other location. This pharmacist was great! She was friendly and personable. She asked me if I had any questions or concerns and she was able to ease my fear and hesitation around the whole Covid vaccine issue that I have. After the vaccine was done she gave me a timer for 15 minutes to wait around for monitoring. They even have a "minute clinic" at this location which I never really saw at other CVS' I've frequented. The lady who works concierge at the minute clinic, (which I believe is similar to an urgent care, although maybe they don't offer as many services) did mention that they are sometimes short on NPs so to call and make sure a medical professional is available that day before you show up. Otherwise, great CVS location and they look to be very well stocked and clean! If I lived just a tiny bit closer this would have been my go to CVS location.
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July 2021 by Isaac Blum
After the fire finally open again. The place is much better looking and updated. The staff is friendly. The pharmacy was better before in term of staff and follow-up. The new telephone answering is more complicated now (is also the same in the others CVS) . It is easier to blame everything to COVID
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April 2021 by Dan B.
Horrible experience. Teach your employees at the register how to treat a paying customer. Opted to go to the employee at the register to check out and asked for a bag for my items just to have her shove a bag my way. Where is the customer service? If a customer asks for a bag you should pack them and not act like it's a hassle. Nasty attitude as well... Please hire more mature employees that can treat customers with the proper respect they deserve when they bring you business. Thank you.
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October 2020 by Fran L.
Entering this pharmacy we were greeted by Wendy, the consierge who immediately introduced us to the pharmacist in order to get our annual flu shots. This was impressive as it made the entire experience first rate. Having never been to this location before I had no idea what to expect and after speaking with the pharmacist last week and meeting her , I'm glad that I was able to connect with someone knowledgeable and aware of patient needs. My husband received the flu shot but I needed one without egg protein and the pharmacist said there were 2. Flublok is the one she said would' be perfect for me. No side effects at all and I barely felt the shot. Sometimes in life you are lucky enough to meet people that really care about the patients they meet. I also met Heather the other consierge and was equally impressed with her as she explained how the mini clinic works should we need it. Thank you for making this experience outstanding. Fran Lewis just reviews, my network blog talk radio
