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“I had the first time passport application here. showed up little early than the appointment time. No lines. Shayne was the clerk who took care of my application, very professional and with lots of patience. The process was quick, around 15 minutes. There's 15 minutes street parking in front of the post office, and 1 hour parking in the area. I had no problem with finding parking.”
“Will and Keisha are the best Postal workers in the Post Office system. I have dealt with many post offices between Brooklyn and the Bronx and they both are the nicest and most professional of all the employees I've dealt with. The Post office should have them give classes on courtesy and professionalism. Thank you for your great service.”
“We were at the post office today getting passports done for our 3 kids, and Jose was absolutely amazing. He made what could’ve been a super stressful process actually smooth and even fun. He was patient, helpful, and so good with the kids — cracking jokes and keeping things light while still getting everything done right. You can tell he actually cares and enjoys helping people, which is rare these days. We’ve dealt with grumpy attitudes at other places before, but Jose really stood out in the best way. We’ll definitely be coming back to this location just because of him. Thank you, Jose!”
“Went here to mail off two packages. The lady behind the counter was very nice and helpful in helping me decide on which envelope to mail my items in. Along with explaining to me the different shipping rates. Also the trip was quick, there was no line.”
“I have been using Rockin Wellness Collagen Vegan Revitalizer for over one year now. My hair has been thicker and more lustrous since I started using it every day. I use 1 scoop in my coffee.”
“The gentleman that has been there for years is carrying this post office on his back!! He’s the nicest person I have ever encountered that works at a post office. Usually these people are rude and disgusting for no reason. I forgot his name but he is a light skinned black man. I ship packages at least 10 times a week and I specifically stand and wait for him. He should train these incoming employees so they can see how to treat people. Give him a raise immediately!”
“I love the staff like family and 5 stars aren't enough. I wish people would realize how difficult the year has been for the workers and appreciate their dedication to our community. From October through December they deal with an incredible number of packages. In January they are extremely busy shipping Holiday returns but... in 2020, the pandemic hit and online orders skyrocketed causing them to work at a holiday pace ALL YEAR LONG! Some patrons complain when they show up and the doors are closed but that's only when they are short staffed and the only workers use the time for the lunch break they are entitled to. There's always a sign letting you know what time the doors will open again. If you show up, share a smile and a word of encouragement. They're wonderful people with friendly personalities.”
“I have a PO Box at this location, and was expecting a package. However, the tracking info was giving me a different PO location.
I went to the window and had the pleasure of speaking to Mr. Javier Velazquez. Mr. Velazquez listened and explain to me in detail the process, why I was receiving a different PO location. He checked my info and retrieved my package. I left the PO with my package (I thought it lost).
Mr. Velazquez wasn't nasty and didn't have an attitude. He was very helpful and informative.
Thank you for good customer service Mr. Javier Velazquez.”
“Vanessa was the ONLY postal worker in the facility working in front. She handled all customers (passport and regular customers). She did a phenomenal job, kept her composure, was kind and super helpful! 10/10 would recommend!!!”
“All these people complaining maybe the ones who don’t pay their bills. Never had problem here. Yes they can get busy and things maybe slightly delayed but not terribly. Yes everyone double parks at every business on Gramatan Avenue not in owners control. If you are using this as a business address then pay your business bills. Once again folks not supporting black business.”
“Anyone who hates the post offices in White Plains, please come to this one! I did something wrong when I changed my address online and the staff here helped me to solve it! Thanks a lot!”
“The post men in the front is so gentle, He was able to help me with one lost package and solve my issue. Appreciate the service, he’s Latino and every time I went there he provide an excellent customer service.”
“I had a nice experience at the main Scarsdale post office today, Monday October 23rd. The kind clerk helped me out in processing an in-person change of address request. The clerks helped me out with a smile and it was a plus that there was no line and ample street parking!”
“Easily the best post office I’ve ever used. They have a parking lot (!!) and I’ve gotten to know both postmasters and most of the clerks over the past decade. The staff is professional and efficient and even though at busy times it backs up easily (credit a lot of privileged suburbanites who use the USPS all of once a year and equally unprepared college kids from the two local schools), I have always trusted this post office and the excellent service and support they’ve long given me and my business.”
“Eddie helped me with my children’s passports and he made the entire process so easy. He answered questions about the paperwork and was knowledgeable about a unique situation we were dealing with. He was meticulous but everything was done quickly and perfectly. My daughter is 2 1/2 and my son is 7 months, they were both having a bad day because a lot had gone wrong, but Eddie made it brighter. He was extremely kind and patient with my both of them. In my opinion, Eddie is worth more than 5 stars.”
“Daniel and Albany were super patient and helpful for my moms first time PP application. Very rare to find such customer services these days. Definitely will come back for my any shipping work.”
“I’m a regular here and can I just say, I appreciate the staff that works here so so much!!! Thank you Mary who always goes above and beyond with her Stella customer service! I am always greeted with her smile! :) Thank you Sean and Ozzy for always being so helpful with all my packages and PO Box. I appreciate you all! :)”
“I never had a problem with this location. When I visit I am in and out. Georgia always says hello and she is courteous. She helps me with any questions or concerns I have. ?”
“I had a great experience with Yolanda! I went in to take a picture and sign my application for passport services, and she was the sweetest and most kind person. Her customer service was excellent—she made the whole process smooth and pleasant. Thank you, Yolanda!””
“It's a small office and like everywhere the customers tend to forget necessary things that make the wait time get gummed up.The staff are friendly and helpful, and they do a good job of keeping things moving.”
“This is the best post office because of Justin. A couple of the other reps are nice, But Justin goes out of his way to be pleasant, efficient, friendly and best of all, knows his customers by name. I love it. I love how he greets his customers. It makes all the difference.”
“I honestly don't understand why the reviews are so negative from other people. Coming from Brooklyn, this post office is a blessing in comparison to what I've dealt with in the past. There is usually never any rush so I'm in and out and there is also a parking lot as well. I've only dealt with two staff members who seem to be there regularly and they are both extremely helpful and kind. I've been mailing out everything from here the past few months and don't plan to stop in the foreseeable future. Keep up the great work!”
“Everyone, including myself, always expects USPS offices to be dusted with awful service. However, I’ve been to countless post offices and the staff at the USPS office here is out of this world. Very friendly, kind staff and I never have to wait. Amazing!”
“USPS is the best here. I interact with them extensively and this is my favorite location. I would strongly recommend anyone who is interacting with the USPS to figure out self-shipping tools and how to print your own labels from home. That has made my USPS experience much better.”
“Liliana is a great person, she helped me with my lost package(actually never has been sent out) with a letter she took time writing to uscis. I really appreciate it!”
8:30AM - 5PM
875 Saw Mill River Rd Ste 4, Ardsley
Post Offices
“Gregory is the gem of this post office. Patient, accommodating and just overall a nice person. Only reason I can’t give 5 stars here is because every time I come in, only 1 person is working the front and there is always a line. If they could adjust that, I think the reviews here would drastically improve.”
“I needed assistance early in the morning and flagged down a postal truck.The fellow was so understanding and accommodating. I only wish I had gotten his name.God bless him for his patience and help.”
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“Great fast and professional service. Needeď to get passport. It was wonderful to know they do the money orders plus photo. Yes their is a service fee. The photo quality was much better than the CVS around the corner. Less than a week, The passport State Government Office got my information quick. Well worth the quick passport appointment and traveling to this Larchmont Post office.”