Auto Parts in Latham, NY

“I been coming here for the past 3 years to service my GLS 63 AMG and i all i can say is this is the top dealer in the capital region hands down and the service advisor Jonathan is who i recommend to work with at service, great customer service and he Helps in best way possible. Thanks keeler”

“I brought my car to Kaiser to have some damage repaired. The entire staff practices old-fashioned customer service: They care about their customers as much as they care about their customers' vehicles. The staff answered all my questions and kept me informed of their progress. I could tell they take pride in the quality of their work. I was very pleased with my experience and recommend Kaiser highly.”

“I had a hit and run accident that left my car with a fender dent and mirror damage. Mario and his guys did a phenomenal job on my Mazda cx5! I have the classic red color which can be very hard to paint. The car came out looking brand new again.”

“Tom was very knowledgeable about selling us our 2026 Honda Odyssey Ex-l. Dealership worked with us to get a reasonable price for a great vehicle. Would recommend Keeler Honda Latham.”

“The folks here are absolutely incredible. Have never had a bad experience working with them. They’re always willing to provide insight
and help you solve your problems to the greatest extent that they can. Have had to go in on multiple occasions now, and I always feel better walking out than I did walking in.”

“Took my 2020 compass there for some repairs. Fred in service went out if his way to make sure I was satisifed with the work that was done. Highly recommend going there as I'll be going there more often not just for repairs but for future vehicles as well.”

“I discovered Advanced Auto Part by word of my neighbor. Greg was not only courteous, honest and respectful, he guided in a manner that brought great relief to a problem I was having with my side view mirror, which is now solved thanks to his expertise and support. For any further automobile issues, there is no other place I trust, and am grateful that Greg manages and serves the needs of the customers that have the opportunity and good fortunate to enter the Latham store. Patricia”

“What started as a frustrating visit driven by concern turned into a breath of fresh air thanks to Jason. I initially came in because warning codes appeared on my car. One code indicated that my ABS was off, which turned into a wrench icon. I went to the dealership and was told I could drive without the service tech looking at my concern or listening to my description.

SHOUTOUT to service manager Ron, who listened and determined it was unsafe for me to drive, then gave me a loaner.
My initial service specialist left, but I was fortunate to have Jason. JASON IS A ROCKSTAR!!!! He handled my case seamlessly, making frustrating contact with my extended warranty company. Thanks to Jason, I paid much less than the expected $4,000 for the repair.

Since bringing my car to Ford Latham, I've had great experiences with all service specialists—except one. Despite staff changes, service has remained top-notch. Thank you, RON and JASON, for your help. You guys are AMAZING!!!”

“This was the quickest repair I’ve ever had!!! I worked with Bailey and she was AWESOME. Very thorough and explained everything. She knows her stuff!
My “Diamond” is back to looking fabulous!”

“Bob, Eric and team did an amazing job on repairing my car after a front end collision. Car came out great and the customer experience was great too. Thanks again everyone.”

“Great place for professional grade plow installation and repair. I have done business with them numerous times and am always happy with the results. Clean install, solid repairs. Great shop.”

“I worked with Kwame to find a used new to me vehicle. He was very honest and professional. As well as fun to work with. The entire team did an amazing job on helping me find a vehicle and get home with it the same day thank you for your support!”

“I feel like service departments can be a coin flip in terms of what you'll get but I had a great experience today. I should note that the visit started on a somewhat bad note. When I called for an appointment I said the car needed a 110k service (the service due light flicked on at 110k) and that I needed to wait for the car, but when I arrived the service person told me that 110k service isn't a suggested service but 115k service should be done instead which typically takes 3 1/2 hours. I wasn't ready for that so we talked through prioritizing different services. Once the car was on the lift it was suggested that the rear brakes be replaced and an alignment performed as well. I knew that I'd be driving a lot over the next few months and agreed to both. I was told it would take two hours to finish the job but it ended up being an hour and a half and came in slightly below the estimated cost. Faster service and lower cost!! The car is driving great; the alignment was definitely needed as I can feel the difference in the way the car drives. Finally, the waiting area is super clean, spacious and comfortable. If you need to wait a for a longer time there are several restaurants and big box stores (CVS, Lowes) close by so you can tick a few errands off your list while your car's being serviced.”

“I don't feel they are as friendly, attentive, or willing to share an opinion about my particular car problem as other NAPAs in the area. But, they are the main local warehouse, so they almost always have the part I need in stock, which why I go there.”

“After having two bad experiences in one day at other car dealerships, on the drive home my wife looked at Northway's website and saw a pair of used cars that were exactly what we were looking for. She wisely called them to ask if they were actually on the lot and still available, but couldn't seem to get a straight answer. The person on the phone wanted to create an account for her and kept asking information about her name, phone number, etc. Finally, the man on the phone conceded and said that one of the cars was still there.So, the next day we came to look at the cars. We were assigned a young salesman who seemed very pleasant. He couldn't actually find either car were were asking about on the lot, but apparently thought we were looking for a new car. We showed him the website and disappeared to find them. Surprise surprise... one was already sold and the other was so new that it hadn't even been cleaned out. But, I liked what I saw and loved the color so we decided to get serious about it.We ran the numbers and I ended up buying it. I had to come back the next day to pick it up and turn in the plates (which caused a bit of a problem as I couldn't unbolt them from my car, which lead to them offering a trade value for my 2005 relic with nearly 200,000 miles)! That aside, the used car was everything I was looking for and I am really happy with it.I have purchased two Toyotas from here, one new in 2008 and one used just now. I hate car buying but thankfully don't have to do it often. I understand that the new car market is tough (I overheard one salesperson saying that if a new car were ordered it would take months to arrive), and the used car market is just as bad. But, if a dealership is going to show cars on their website they should update it daily to remove cars already sold. Beyond that, I am pleased with the experience here.”

“To , Brian and Katie were great. I went to have my car detailed, and they also fixed a recall on my navigation system. I had left a couple empty cups in my car when I left my car with them I was pleasantly surprised that they were gone. The people there went above and beyond.”

“We went to Nemer VW to look for a new car for our daughter and to trade in her used VW. Although we did not get the trade amount we were looking for, dealing with Salesman Jake Dunican was such a pleasant experience, after having spoken a couple of times with Tracy from online marketing who was very professional and kind, it was a seamless and quick process. We are loving the new car. Thank you to Jake and Finance Manager Noah Rosenberg for their courteous and caring customer service. We hope to have a long future relationship of vehicle purchases with you!”