Auto Parts in Latham, NY

“Well I didn’t check the ratings before but wasn’t surprised when I saw the high ratings. The dealership was pleasant with the greetings. I got introduced to Tom Salamida as the sales person. Tom’s style was wonderful no pitches just info and insight. I did end up agreeing to a vehicle. I also met Alexandra, business manager who was again thoughtful in her discussion. One thing of note was that I had asked for a test drive appointment but didn’t get a confirmation. The walk-in experience was good enough in my case.Now comes the hard part but Look forward to the start of this relationship.”

“The best experience I've ever had at an automotive service center or body shop. The owner Mario is a man of integrity and does what he says hes going to do, and he has the best employees. The Body Shop work was stellar. My car was brought back to brand new condition. I am thrilled. highly recommend.Services: Painting”

“We had an absolutely amazing experience working with Jarod, he was friendly and extremely helpful throughout the process. We love our new ford maverick, we got exactly what we wanted. The entire team at Latham ford was accommodating and welcoming. We would 100% return to Latham Ford in the future. You may think that Jarod deserves a lobster and steak dinner, but pizza would be better.”

“Clean Parking lot, friendly staff. I would have given 5 stars ?. But.. The employee helping me looked up the headlight i needed for the make and model of my vehicle and pulled it from the shelf for me. After looking at it, i said "im pretty Sure that's not the right light". Yet he continued to insist it was. So i bought it, went outside to change the bulb and BAM! Bobs your uncle.. it was indeed the wrong bulb. Which then turned intothe need to walk back in and return it for the correct item.”

“Great experience. I made appt for oil and filter on line. Rep found my appt in computer and got me right in. I had a cup of coffee and talked with a sales rep a few minutes and they were done. I received a text video of the inspection done that was helpful to view.”

“I would encourage anyone looking for a new Honda, to please go see Brendon Sias at Keeler Honda. What a great experience I had leasing a new car from Brendon. There was never any pressure, just information provided by Brendon to make sure that I got the best deal possible. I thank him personally for renewing my faith in buying or leasing a new vehicle.”

“I can’t say enough great things about Tesla Latham. Marcy is a gem and helped squeeze us in for tire servicing while on the road for Thanksgiving (we curbed or potholed and damaged a tire causing a vibration and steering shimmy). When I picked up the X I realized that my pre trip cleaning caused the driver seat to get stuck fully aft. Bill came on the line and spent 20 minutes with me to resolve the issue over the phone without having to make another 65 mile round trip. And, they have a full demo fleet available while you wait. The leadership of this location has done a great job finding a tesla team with empathy and professionalism. The solar/powerwall team departed early across their 8 plus Tesla fleet of trucks. The crews were busy loading batteries and jogged from place to place. This kind of hustle tells me Tesla is taking care of this team and the team is taking care of us as their customers. I’m so impressed. Suggest Tesla harvest their expertise and replicate this level of service nationwide.”

“This place does top quality work. The owner is super helpful and very informative. He DOES NOT let any vehicle leave until it meets his standards. I don't think anyone else can match color like Ensign does.”

“Normally didn't have a problem. But the past two times they've touched my tires last time they changed my brakes and had to go back a week later for a grinding noise. This time I got a tire rotation. Was feeling a shake that got worse over the past two weeks. Figured it was the cold at first. Got home last night and was missing three lug nuts between my front two tires, and two more weren't even hand tight.Edit: I had Fred reach out and try to make things right. Seemed to be genuinely upset on my behalf. Hopefully won't have this issue in the future.”

“Kaiser Body Shop made a stressful situation easy. There was great communication regarding part delays from the dealer and Kristen kept on them to get my parts in a reasonable time. Cary did a great job with the insurance agency so I didn't have to lift a finger regarding the amount the person's insurance was willing to pay out.Enterprise also brought me a loaner SUV to Kaiser Body Shop and picked it up from there when I was done.What looked like a little cracked piece of plastic ran almost $3k because these bumpers come in 3 different pieces. The repair team did an amazing job and my bumper looks perfect. Don't hesitate to use this business for your collision repairs.Service: Body & Trim”

“Cory Took care of My BMW at the collision center and I couldn’t be happier. He always answered my calls and kept me updated on my vehicle he is very nice, and I highly recommend him.”

“i broke down 4 hours from my home in Long Island. this location saved me from very expensive mechanic shop and really helped me out. what a great store with great employees”

“Bought a truck & previous owner forgot to raise the Fisher MM2 jack stand, need i say more. A few people told me to call T & T. Called them 1st because im 45 min away. Woman answered & she was fantastic & looked it up & told me they had them in stock. I immediately drove there & the gentalman behind the counter had me out the door in minutes with a new jack stand & the handle for the top. Arrived home & installed it. Now works flawless. Great place for snowplow parts! Now i can remove it off the truck without the painstakly jacking it up with blocking.”

“I had an an Alternator from 2004, had the receipt, no problem honoring the warranty. They even took a battery impact off the shelf, opened it to swap the pulley (machine shop was closed). Great Service! Hope the new one lasts that long!”

“I was just passing through when something broke off the bottom of my car and made a ton of noise. I pulled in with no appointment and asked if they could check that it was safe for me to drive back to my home several hours away. They took me in right away, talked me off the ledge, gave me great coffee, and had me on my way in no time. I am so grateful for the kindness and professionalism they showed me.”

“I feel like service departments can be a coin flip in terms of what you'll get but I had a great experience today. I should note that the visit started on a somewhat bad note. When I called for an appointment I said the car needed a 110k service (the service due light flicked on at 110k) and that I needed to wait for the car, but when I arrived the service person told me that 110k service isn't a suggested service but 115k service should be done instead which typically takes 3 1/2 hours. I wasn't ready for that so we talked through prioritizing different services. Once the car was on the lift it was suggested that the rear brakes be replaced and an alignment performed as well. I knew that I'd be driving a lot over the next few months and agreed to both. I was told it would take two hours to finish the job but it ended up being an hour and a half and came in slightly below the estimated cost. Faster service and lower cost!! The car is driving great; the alignment was definitely needed as I can feel the difference in the way the car drives. Finally, the waiting area is super clean, spacious and comfortable. If you need to wait a for a longer time there are several restaurants and big box stores (CVS, Lowes) close by so you can tick a few errands off your list while your car's being serviced.”

“After having two bad experiences in one day at other car dealerships, on the drive home my wife looked at Northway's website and saw a pair of used cars that were exactly what we were looking for. She wisely called them to ask if they were actually on the lot and still available, but couldn't seem to get a straight answer. The person on the phone wanted to create an account for her and kept asking information about her name, phone number, etc. Finally, the man on the phone conceded and said that one of the cars was still there.So, the next day we came to look at the cars. We were assigned a young salesman who seemed very pleasant. He couldn't actually find either car were were asking about on the lot, but apparently thought we were looking for a new car. We showed him the website and disappeared to find them. Surprise surprise... one was already sold and the other was so new that it hadn't even been cleaned out. But, I liked what I saw and loved the color so we decided to get serious about it.We ran the numbers and I ended up buying it. I had to come back the next day to pick it up and turn in the plates (which caused a bit of a problem as I couldn't unbolt them from my car, which lead to them offering a trade value for my 2005 relic with nearly 200,000 miles)! That aside, the used car was everything I was looking for and I am really happy with it.I have purchased two Toyotas from here, one new in 2008 and one used just now. I hate car buying but thankfully don't have to do it often. I understand that the new car market is tough (I overheard one salesperson saying that if a new car were ordered it would take months to arrive), and the used car market is just as bad. But, if a dealership is going to show cars on their website they should update it daily to remove cars already sold. Beyond that, I am pleased with the experience here.”

“To , Brian and Katie were great. I went to have my car detailed, and they also fixed a recall on my navigation system. I had left a couple empty cups in my car when I left my car with them I was pleasantly surprised that they were gone. The people there went above and beyond.”

“We went to Nemer VW to look for a new car for our daughter and to trade in her used VW. Although we did not get the trade amount we were looking for, dealing with Salesman Jake Dunican was such a pleasant experience, after having spoken a couple of times with Tracy from online marketing who was very professional and kind, it was a seamless and quick process. We are loving the new car. Thank you to Jake and Finance Manager Noah Rosenberg for their courteous and caring customer service. We hope to have a long future relationship of vehicle purchases with you!”