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“Omar was terrific and helped me so much with my new I-phone! A huge thank you to all of the nice, helpful, and knowledgeable employees at the Spectrum Latham store.”
“Came in to return a phone, and got spectacular customer service. Gavin, the representative at the front, made it so easy! His presence makes walking into Verizon so much more welcoming.”
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“I'm sorry grateful for, and impressed by, Christian and his crew. The phone support team badly screwed things up and said I had to go to the store, making me think I'd made a mistake switching. Turns out the only mistake I made was not coming in to see Christian and his people in the first place. They treat you really well, and work very hard to make things right. Truly the best service experience I've ever had in all of my decades subscribing to cell service.”