“I stopped at the Clifton Park store yesterday and the man I first spoke with(obviously inexperienced!!) told me he couldnt help me! I really lucked out, as your store Manager Krystal VanAlstyne was visiting the CP store and overheard my conversation- she asked if she could help me and she immediately solved my problem! I am elated and how lucky was I -Krystal, I can’t thank you emough- you are a real asset to Spectrum!!!! Tracey Harris”
“Had to go to the Verizon store to see what to do about a Plantronics Bluetooth headset that wasn't working properly, but I could not find my receipt. Two of the associates were VERY helpful. One (I am sorry I did not get your name) found the online receipt, found that the headset was under the year warranty and replaced the headset!!! $129.95 headset was replaced under warranty. I am beyond thrilled, thank YOU! :)”
“Jordan *spelling* helped me today and he was a big help and went above and beyond with my options to make sure I had everything I needed. Thank you.. give that young man a extra month of commission and recognition for great customer service”
“I went into this location and left very happy when I was able to trade In my phone and get a brand new one I couldn’t be more grateful for a young gentleman who’s name starts with an “A” he has black hair with a beard I apologize I just don’t want to spell his name wrong but he was nice, helpful and kind to me, he helped me setup my phone the right way so I definitely appreciated his help I love T-mobile and the workers inside are very friendly.”