Mattress Stores in Latham, NY

“We dealt with Ron at the latham office...he was super helpful and assisted us in ordering the correct mattress we were looking for so kudos to him and mattress firm!”

“Samantha was incredibly helpful. My hot tub stopped working while I had guests staying at my Airbnb on Lake George. She helped me diagnosis the problem, locate parts, and I was able to get the hot tub working that evening! Amazing customer service from Samantha and the entire staff!”

“I want to give a huge thank you to the team at Raymour & Flanigan, especially Corey, the store manager, and the delivery managers Cullen and Justin. From start to finish, they went above and beyond to make sure we were completely satisfied with our purchase.

Sometimes things don’t go perfectly the first time, but what really stood out was how committed everyone was to making it right. The delivery team made multiple trips until the product arrived in perfect condition. Each time, they were polite, professional, and genuinely cared that we were happy with the end result.

Corey was extremely understanding and made the whole process smooth. He followed up with us personally and made sure communication stayed clear between the store and the delivery team. Cullen and Justin were also great to work with — they coordinated everything efficiently and made sure each delivery went as planned.

It’s rare these days to find this level of customer service and accountability. The entire experience showed that Raymour & Flanigan truly values their customers and stands behind their products.

Thank you again to Corey, Cullen, and Justin for all your patience, effort, and professionalism. Because of your outstanding service, we’ll definitely continue shopping at Raymour & Flanigan and will recommend the store to our family and friends!”

“Deb was great to work with, selection was great and when it was time to finalize our order it was seem less. Very happy with our purchase and can’t wait for the delivery!”