PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for a variety of pets including dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers appreciate the grooming services, noting that their pets leave looking great and feeling calm. Many enjoy the competitive prices and the option to shop online with quick local pick-up. However, some reviews express concerns about the care of fish and other animals, as well as inconsistent customer service and cleanliness in stores. While one customer had a positive experience with a new puppy and found helpful associates, another mentioned issues with ticks. Overall, PetSmart provides a wide selection of supplies, grooming, and training services, but experiences may vary by location.
I bring my dog Ruby there for her nails and they are the best!
July 2026
The person who answered the phone and found what I wanted and put it at the register was spot on. The check out girl, while pleasnt, was a complete air head... and what AMAZED me is the 3 Customers ahead of me were the same! Phew. I have had faster turtles with more complete trains of thought. 😳
April 2026
Very nice people and everything is well taken of inside. Very friendly staff. Thank you for all the assistance.
