“Fantastic Service! I needed to send a large, expensive, delicate and weirdly shaped fan (dyson) as a gift to a friend in Indiana. I shared with staff - including the manager - about the fan being damaged in transit. The manager assured me the fan would be packed so securely that it would not budge in transit and would arrive in perfect condition. And the manager was true to his word!!! In fact, my friend could not believe how securely the fan had been packed and made a Fort Knox reference in describing how well the fan had been protected. So now this is my go-to UPS store even though it is not rhe closest to me. It is, however, the BEST!”
“The help I received from Niajah & Tristin in the copy center was outstanding. They were friendly, professional and took care of my needs quickly and efficiently.”
“Great delivery! Had a big pallet delivered, and Kim was always most helpful over the phone. The delivery man went the "extra mile" to help me out, the road was not that easily navigated but he was clearly an experienced driver and a really kind gent! The 4-hour delivery window was reliable.”
“Not to be confused with the Southbreast, which is the nickname of a girl I knew who was born with a boob where her jayjay was supposed to be.These days I drive everywhere, but when I lived in Southern California (you know nobody walks in LA), ironically I did so without a car, and used to get around using buses and sometimes trains and very often planes. So basically John Candy without the excess weight.I flew to so many airports in the west end of the country on Southwest, from Boise to Portland to Spokane to Seattle to Sacramento, Vegas, Orange County, San Diego, and so many more, according to my flight records (a personal record I keep of all flights I've taken.I was in and out of Albany just once... my partner and love of my life lived in Buffalo, and if it were much cheaper, or if we were heading to NYC, I sometimes flew into other NY state cities or nearby cities. Albany had a much more understated airport than I expected, but it was nice and clean.I can't even count the number of flights I took from Los Angeles International to places like San Diego, Las Vegas, and much further afield back home to New York and Buffalo via other places like Detroit.I used to basically live in LAX although I also flew Southwest to or from places like San Diego and Las Vegas and even from Hollywood (Burbank) once, and John Wayne in Orange County on three occasions when I was living in San Juan Capistrano. And so many more.Southwest Airlines was amazing back in those days, and it's a little bit less great now, but it's still one of the better ones of a bad bunch, and they're still a little bit less likely to be ripping you off for things like baggage and whatnot. And I appreciate that.They're still my favourite airline, even though like most other airlines they've definitely had some major setbacks after 9/11, and in terms of the economy.”
8AM - 5:45PM
685 Watervliet Shaker Rd, Latham
Shipping Centers
“I needed help yesterday because my parcel had been delivered to a supermarket mailbox but the supermarket staff and I did not seem to understand one another.I was confused between us until I reached USPS. The lady at the counter was able to help me a quick solution by contacted a right person. Then I was given a parcel by a gentleman after he drove to the supermarket. It was a pleasure to work with them and I really appreciated their kindness.”
“I had a package that had been delayed a few times. I needed the dress for a wedding I was attending and it wasn’t going to be delivered in time. Ben was an absolute life saver. He was able to locate the crate it was in and set it aside for earlier pick up. Stellar customer service!”