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“This review is for an online Boot Barn order, NOT the physical store. I paid the extra $25 for overnight delivery. They did NOT arrive by the next day. I needed them for a riding lesson. The confirmation email even reads "expected yesterday". Now I found out I have to pay an additional $10 to return the boots. I'm out $35 with nothing to show for it. This is my first experience with Boot Barn and I'm not happy. I messaged them and will update this review if they are willing to refund the boots and the $25 overnight delivery fee. UPDATE: I received a timely reply and explanation. Boot Barn is refunding the $25 overnight delivery fee.”
“I had an absolutely wonderful experience at SAS Shoes in Albany, New York! The staff was incredibly kind and attentive throughout my entire shoe shopping process. They took the time to measure my feet properly and made sure I found the perfect pair of shoes that fit comfortably. Their patience, professionalism, and genuine care made the entire experience stress-free and enjoyable.
Thanks to their exceptional service, I’ve found a store I can trust, and they’ve earned me as a repeat customer. If you’re looking for quality shoes and top-notch customer care, I highly recommend SAS Shoes in Albany!”
“I always buy my shoes at this store. They have a wide selection of shoes for everyone. Employee at this store are awesome. The supervisor, Tatiana, is so cool. She helped us to find the right shoes taking an extra time!”
“I feel I need to leave this review about the Skechers in Latham. After a disappointing experience at the Albany Skechers—where I spent about 30 minutes trying on shoes without a single greeting or offer of help, and struggled to find my size or the styles I wanted—I walked out frustrated.
A month later, I decided to try the Latham location, and the difference was night and day. I walked in about an hour before closing, and the two staff members on duty greeted me right away, talked with me, asked what I was looking for, and genuinely helped me out. Because of that level of service, my wife and I ended up buying five pairs of sneakers. The atmosphere felt right, and we were treated exactly the way customers should be.
Great job, Latham Skechers—you’ve definitely earned our business going forward.”
“Quality of product very good and delivery was quick. Had to pay to return and exchange but that seems to be going well thus far. They said they will ship a larger size sweater. If I receive I will update this eval to higher lever.”
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“Stopped in because of time to kill. Hidden gem if you are looking for 5.11, carhart, work boots or other assorted uniform stuff. Staff was friendly but not pushy for sales. Definetly a return trip in the future.”