Trustco Bank, established in 1902, has grown to 144 branch locations, including 53 in Florida, offering high-quality, low-cost banking services. The bank emphasizes personal service, greeting customers by name and providing a range of deposit and loan products. Customers appreciate the helpful, courteous staff at their Newton Plaza branch. Tellers like David and manager Joel receive frequent praise for their efficiency and willingness to assist with various banking needs. Many long-time customers express satisfaction with the service they receive, describing it as exceptional and five-star quality. Additionally, the bank provides convenient access to accounts through its website and mobile app. Overall, Trustco Bank is recognized for its commitment to customer satisfaction and support.
Very Prompt and precise. Joel Gort was very professional
October 2025
Trustco Bank great customer service with Branch Manager Joel Gort. Highly suggest doing business there with your banking needs.
September 2025
We use the Trusco office in Newton Plaza and one of the tellers named, DAVID is always exceptional in our dealings with any transactions. He is courteous, efficient, and very pleasant. It is a pleasure to have our accounts with Trustco Bank.
