Trustco Bank, established in 1902, has grown to 144 branch locations, including 53 in Florida, offering high-quality, low-cost banking services. The bank emphasizes personal service, greeting customers by name and providing a range of deposit and loan products. Customers appreciate the helpful, courteous staff at their Newton Plaza branch. Tellers like David and manager Joel receive frequent praise for their efficiency and willingness to assist with various banking needs. Many long-time customers express satisfaction with the service they receive, describing it as exceptional and five-star quality. Additionally, the bank provides convenient access to accounts through its website and mobile app. Overall, Trustco Bank is recognized for its commitment to customer satisfaction and support.