Verizon offers an excellent customer experience at their Albany store, making it a great choice for mobile, 5G home internet, or business needs. Customers appreciate the knowledgeable and friendly staff, including team members like Gavin and Spencer, who are noted for their expertise and engaging service. Many reviews highlight how quickly and efficiently customers were assisted, often exceeding expectations for the time spent in-store. Amanda also received praise for her seamless help in switching services from ATT to Verizon, demonstrating the team's commitment to customer satisfaction. With options for in-store pickups, online orders, and fast shipping, Verizon prioritizes convenience for all customers. Overall, the positive reviews reflect a dedication to providing top-notch service and a pleasant shopping experience.
Came in to return a phone, and got spectacular customer service. Gavin, the representative at the front, made it so easy! His presence makes walking into Verizon so much more welcoming.
June 2025
Went in to pick up my new phone, and the guy at the entrance was as nice as could be. Expected to be there for at least half an hour, and he got me out within 5. His 17 years of experience really show!
June 2025
I had a wonderful experience buying a new iPhone with Gavin this morning. He was polite, knowledgeable, and quickly helped me with my purchase. I always check reviews before I go somewhere new and I was pleasantly surprised with my experience! We actually live near the Clifton Park store and chose this location - I’m... read full comment
