Cell Phone Stores in Latham, NY

“Went to the Verizon store in Latham to upgrade my phone. The rep David was excellent. He was friendly, knowledgeable, skilled and had a really good rapport and sense of humor. Overall a great experience”

“Mike Jardieu, the Manager at the Latham, NY AT&T retail office, has been extremely helpful in assisting me in securing a refund for overpayment on my bill. He spent a lot of time helping me resolve this issue.”

“This is a nice, well stocked target store. Some of them never have full shelves but I'm my experience this one usually has what I'm looking for. Hopefully this continues despite current supply chain issues.”

“Tyler was fantastic in assisting me! He was thoughtful, informed, polite, and really helpful (e.g., listened, answered questions made appropriate suggestions, etc.). The Latham store is easy to get to and there is plenty of parking. Happy to write a review for excellent customer service and this was excellent.”

“I recently made the switch to T-Mobile after 15 years with Verizon, and I am beyond impressed with the outstanding service I received at the local T-Mobile store. The team, consisting of Erica, Henry, and Dan, went above and beyond to make my transition seamless and enjoyable.Erica's expertise and patience in explaining the various plans and features were invaluable. She took the time to understand my needs and provided tailored recommendations that truly enhanced my mobile experience.Henry's technical prowess and attention to detail ensured that the transition process was smooth and hassle-free. He addressed all my concerns with a positive attitude and made sure I felt confident in my decision to switch.Dan's customer-centric approach and genuine enthusiasm for the T-Mobile offerings were evident throughout my visit. He took the time to answer my questions and provided insights that showcased T-Mobile's commitment to customer satisfaction.Together, Erica, Henry, and Dan form an exceptional team that not only understands the products and services but also prioritizes customer satisfaction. Their professionalism, friendliness, and expertise have made me a delighted new T-Mobile customer.Kudos to the T-Mobile team for setting a new standard in customer service. I look forward to enjoying the benefits of my new T-Mobile plan and appreciate the outstanding support I received during this transition. Thank you, Erica, Henry, and Dan, for making my switch to T-Mobile such a positive experience!”

“Thank you (Coach), Sarah, for going above and beyond today in addressing my frantic search fir ICE MELT in time for tomorrow's storm. Out of the several individuals, you took the time to address my request by calling the pallet haulers, and coming from behind the service center and walking over to the area the pallet was and actually removing the plastic wrapping, so that I could buy them. others told me to wait or call back or this or that. Sarah (Coach), you did not. I see good future ahead for you. continue to do what you did today- practicing excellent customer Service with understanding and compassion.Cheers,Cordell B.”

“Spencer's performance during our visit to upgrade my mom's phone was nothing short of exceptional! His knowledge and expertise in all things technical were truly impressive. Not only did he patiently address all of our questions, but he did so with utmost clarity and transparency, making the entire process a breeze. His professionalism and willingness to assist made the experience seamless and enjoyable.If you're looking for a top-notch service and someone who genuinely knows their stuff, I highly recommend this store, all thanks to Spencer! He's a true asset to the team and made our visit an outstanding one.”