Wholesale Stores in Latham, NY

“Thank you (Coach), Sarah, for going above and beyond today in addressing my frantic search fir ICE MELT in time for tomorrow's storm. Out of the several individuals, you took the time to address my request by calling the pallet haulers, and coming from behind the service center and walking over to the area the pallet was and actually removing the plastic wrapping, so that I could buy them. others told me to wait or call back or this or that. Sarah (Coach), you did not. I see good future ahead for you. continue to do what you did today- practicing excellent customer Service with understanding and compassion.Cheers,Cordell B.”

“Thank you (Coach), Sarah, for going above and beyond today in addressing my frantic search fir ICE MELT in time for tomorrow's storm. Out of the several individuals, you took the time to address my request by calling the pallet haulers, and coming from behind the service center and walking over to the area the pallet was and actually removing the plastic wrapping, so that I could buy them. others told me to wait or call back or this or that. Sarah (Coach), you did not. I see good future ahead for you. continue to do what you did today- practicing excellent customer Service with understanding and compassion.Cheers,Cordell B.”

“Thank you (Coach), Sarah, for going above and beyond today in addressing my frantic search fir ICE MELT in time for tomorrow's storm. Out of the several individuals, you took the time to address my request by calling the pallet haulers, and coming from behind the service center and walking over to the area the pallet was and actually removing the plastic wrapping, so that I could buy them. others told me to wait or call back or this or that. Sarah (Coach), you did not. I see good future ahead for you. continue to do what you did today- practicing excellent customer Service with understanding and compassion.Cheers,Cordell B.”

“Large selection of items. My go to place whether I need in bulk or not. I always return for stuff I need! New gas station is a huge benefit especially with the really low prices”

“Thank you (Coach), Sarah, for going above and beyond today in addressing my frantic search fir ICE MELT in time for tomorrow's storm. Out of the several individuals, you took the time to address my request by calling the pallet haulers, and coming from behind the service center and walking over to the area the pallet was and actually removing the plastic wrapping, so that I could buy them. others told me to wait or call back or this or that. Sarah (Coach), you did not. I see good future ahead for you. continue to do what you did today- practicing excellent customer Service with understanding and compassion.Cheers,Cordell B.”

“Have you ever tried to call a grocery store? Lots of supermarkets talk about how much they value customer service. But if you ever want to put that to the test, there's no easier way than by picking up the phone. Mostly because supermarkets aren't really set up for that kind of customer interaction. Generally speaking people show to the grocery store and interact with the staff face-to-face. Calling a supermarket can be a Kafkaesque nightmare of phone trees, and extensions that ring forever without ever being answered. But one time I needed one very specific product. It was only something that could be found at Hannaford, and the closest Hannaford to my home had just run out of stock. Before making the drive up to Latham, I wanted to make sure the deli counter had a couple of hot Nature's Place rotisserie chickens, and that they could put them aside for me. I called. The phone was answered quickly, and politely. I was immediately routed to the right department. The person I spoke to was polite and reassuring. And when I arrived, everything was waiting for me as promised. That's five star customer service right there. The rest of the supermarket is just fine. It's certainly one of the better ones in the are. But except for special occasions, the closer Hannaford locations will do in a pinch. More than anything, I felt compelled to share the story of a customer service operation that really has it right. Bravo.”