“We have a business account and one of our employees needed to switch his contact info from an older to newer phone. For the sake of time and required expertise, I stopped in to your store for assistance. Louis very kindly offered to help and completed this task in a short time. In addition, I am a newly assigned account administrator and was having difficulty with on-line access, having spent over three hours on the phone with customer service. Louis offered to assist with that situation as well and we tried several different steps, both in store and remotely. Although we weren't able to resolve, his offer and efforts to help were so greatly appreciated, especially after the challenging time I had on the phone earlier in the day. I live in LeRoy and have frequented your store many times over the past several years. Each time, all of your employees have really gone the extra mile to assist, showing patience and providing thorough explanations. Thank you once again, to Louis, for the great help given to Lapp Insulators!”
Mobile Phones
“We have a business account and one of our employees needed to switch his contact info from an older to newer phone. For the sake of time and required expertise, I stopped in to your store for assistance. Louis very kindly offered to help and completed this task in a short time. In addition, I am a newly assigned account administrator and was having difficulty with on-line access, having spent over three hours on the phone with customer service. Louis offered to assist with that situation as well and we tried several different steps, both in store and remotely. Although we weren't able to resolve, his offer and efforts to help were so greatly appreciated, especially after the challenging time I had on the phone earlier in the day. I live in LeRoy and have frequented your store many times over the past several years. Each time, all of your employees have really gone the extra mile to assist, showing patience and providing thorough explanations. Thank you once again, to Louis, for the great help given to Lapp Insulators!”