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“I had an excellent experience at UPS thanks to Rita's outstanding customer service. I was having an issue with an Amazon return and wasn't sure how to proceed, but Rita took the time to help me every step of the way. She patiently explained the return process, answered all my questions, and even assisted me in communicating with Amazon to make sure everything was handled correctly. Her professionalism, knowledge, and friendly attitude made what could have been a stressful situation very easy and smooth. Rita went above and beyond to ensure I understood my options and felt confident that my return would be processed properly. It's rare to find someone so dedicated to helping customers, and her willingness to take extra time to assist me was greatly appreciated. Because of Rita's exceptional support, my issue was resolved quickly and efficiently. Thank you, Rita, for providing such outstanding service and making my experience a positive one.”
“The UPS store is amazing and their employees are so friendly! I went in today and the employees Storm and Kameron provided a brilliant visit. Their customer service was on point!! They need to be recognized for their job well done.”
“5-Star Review
I had an excellent experience at The UPS Store in Hicksville! The staff was incredibly friendly, efficient, and helpful from start to finish. I appreciated how quickly they got me in and out, even during busy hours. Highly recommend this location for all your business and shipping needs!”
8:30AM - 6:30PM
269 Pine Hollow Rd, Oyster Bay
Mailbox Centers
“Normally you know what to expect when going to UPS. Same experience at each one. But this one was different. I was helped by Daniel, I believe he might be the manager. He was courteous, friendly, and made the exchange feel like I was working with a friend, not that I was just another person in line. Most other UPS stores made me feel like I was on an assembly line. Wait in line, do my business, leave. But Daniel went above and beyond to make the experience personal. He was incredibly helpful, knowledgeable, and personable. The location also was a one stop shop with multiple services, like passports, mailboxes, etc, not just shipping. I definitely will use this location again, especially if I get to work with him, and I would absolutely recommend this location to anyone who wants excellent personal service.”
8:30AM - 6:30PM
3280 Sunrise Hwy, Wantagh
Mailbox Centers
“Always patient as busy as it gets there positive !! Chris whose has been there since he was 10 (lol) knows exactly what his customers need and is always prepared to help just as the others !”
8:30AM - 6:30PM
734 Franklin Ave, Garden City
Mailbox Centers
“We purchased an item at auction which UPS Store #0691 collected, packed and shipped to us in Ireland. We are absolutely delighted with the service they provided. The item was expertly wrapped and packed and delivered in pristine condition really quickly and efficiently. We would highly recommend them.”
8:30AM - 6:30PM
192 Merritts Rd Suite B, Farmingdale
Mailbox Centers
“Let me tell you about this store...It is fantastic!
The other day i stopped at the Massapequa store on Merrick Rd. The only reason I sometimes use that place is for Amazon return drop-offs. It's convenient when I shop in the Plaza. I needed to buy a box to ship something, and the price was $10.49. Ok, thought it was expensive but after I paid for it, they said it was out of stock and refunded me. Then went to my usual UPS in Farmingdale and the same exact box was $4.95.... The counter person couldn't believe it until I showed her my receipts. She explained that UPS stores are independently owned without price regulations. She looked them up and noticed that their shipping rates were on average 15 - 20% higher than the Farmingdale store as well.
They are a total ripoff!!!
I suggest that you do all your business at the Farmingdale store where they have always been honest, friendly and efficient!”
8:30AM - 6:30PM
338 Jericho Turnpike, Syosset
Mailbox Centers
“I had an issue with a time sensitive delivery for my daughters birthday
Hussan went above and beyond to correct it so my daughter received her birthday package on time !!!!!!! Wonderful young man !!!!!!”
8:30AM - 5PM
405 RXR Plaza, Uniondale
Mailbox Centers
“What truly sets them apart is the staff. They are consistently friendly, courteous, and incredibly professional, always going the extra mile to ensure everything runs smoothly.”
8:30AM - 6:30PM
998 Old Country Rd # C, Plainview
Mailbox Centers
“good location, but not enough parking sometimes)) staff is usually friendly, always greeting, respectful .( but looking tired, I wish to see smiles more often on their faces)”
8:30AM - 6:30PM
471 N Broadway, Jericho
Mailbox Centers
“Everyone at the Great Neck UPS store was extremely professional. They were so kind and patient and went beyond good service.
It was a very pleasant experience. My photo collage came out beautiful. Thank you Jamie and Sherry at the Jericho store! I couldn't be more pleased. Thank you UPS.”
8:30AM - 6:30PM
273 Walt Whitman Rd, Huntington Station
Mailbox Centers
“Stopped in to get a document notarized last minute. Never had anything notarized before but it was easy. Both gentlemen at the counter were very informative about the situation. Had me in and out in a timely manner and the Notary did his due diligence in making sure that everything was done as required per local laws and regulation.”
8:30AM - 6:30PM
915A Carmans Rd, Massapequa
Mailbox Centers
“The UPS Store is hands down one of the most professional and helpful stores I’ve ever been to. The staff went above and beyond to assist me, making sure everything was handled smoothly and with care. Their professionalism, patience, and genuine willingness to help truly stood out. I sincerely appreciated the assistance and will absolutely continue coming back. Highly recommend this location!”
8:30AM - 6:30PM
53 E Merrick Rd, Freeport
Mailbox Centers
“Every time I go there I’m always attended with the best service. This nice young man in specific, I believe his name is Enrique, is the sweetest of them all. He’s always very respectful and looking to solve any customers problems. He’s a charming young man and I look forward to seeing him every time I go to the store. The reason why I’ve become a regular customer at that ups store is because of him. I travel 30 minutes only to get to see him and of course receive the best service. 10/10 customer service and 10/10 store.”
“Always a pleasure coming here, easy, convenient and fast. The guys here are good at what they do, knowledgeable and friendly.
Most of the bad reviews here are from the customers/people in the area who are just difficult people or they just don’t understand how things work, I’m a regular here and have seen first hand multiple customers be difficult with the guys here when they are simply just doing their jobs, this place is great, the only thing I tell people to look out for is they can’t take UPS or Amazon QR codes and they don’t have access to FedEx Accounts there.
Other than those two things I highly recommend this place!”
8:30AM - 7PM
218 E Park Ave, Long Beach
Mailbox Centers
“The service at the UPS Store in Long Beach, NY is consistently exceptional. I’ve had multiple copies made, I’ve made many Amazon returns, and have shipped large packages. Melanie’s attention to detail and friendly personality is outstanding.”
8:30AM - 7PM
2059 Merrick Rd, Merrick
Mailbox Centers
“This is by far one of the best UPS locations. They’re always efficient and professional. Alonzo really helped me out with my super heavy package. He helped me once he saw me struggling carrying it into the store. Thanks again!”
“ups team members have been great to me and professional! I don't really have to wait to long either to return packages. Always helpful and professional. Thanks UPS!”
8AM - 6:30PM
1188 Willis Ave, Albertson
Mailbox Centers
“Very patient and very helpful. We had a big move and we had to get boxes and didn't need them all, and they were very nice with the returns. JC and the manager were especially helpful. Thanks again.”
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Mailbox Centers
“I mailed a package on 4/13, to my home. Unfortunately I lost my tracking sheet because I took a plane home and probably missed placed it and it had the wrong address on it. Call the store and they were extremely helpful. I finally received it today!
I definitely would recommend this location.”