The UPS Store #5480 in Albertson is a locally owned and operated business that offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing. The store is known for its excellent customer service, with a team of professionals who go above and beyond to ensure customer satisfaction. The reviews for this UPS Store are overwhelmingly positive, with many customers praising the efficiency, speed, and friendliness of the staff. The manager, FRANK, is described as a very professional and fast-moving businessman who gets the job done. The Asian gentleman working behind the register is also mentioned as part of the excellent team. While there are a few negative reviews, the store has addressed these concerns, explaining that they were likely from a competitor located nearby. The UPS franchise itself has conducted an inquiry into the matter, and the information has been shared with customers. Overall, the UPS Store #5480 in Albertson is highly recommended, with customers highlighting the convenience of the services offered, the pleasant atmosphere, and the exceptional customer service provided by the staff. The store is considered one of the best UPS stores in New York State, making it a reliable choice for all your shipping and business needs.
I have always had a positive experience. The workers are friendly, patient and thorough. I’m a frequent flier and ship from there at least once a week.
December 2025
Very patient and very helpful. We had a big move and we had to get boxes and didn't need them all, and they were very nice with the returns. JC and the manager were especially helpful. Thanks again.
August 2025
Friendly, very knowledgeable of the options available and the experience of shipping to different regions, and the expectations for delivery. Very clean and professional. Best UPS Store experience I've seen yet!
