Verizon at 3683 Hempstead Turnpike in Levittown offers a reliable and customer-focused experience, highlighted by its dedicated staff and service. Customers have praised employees like Tyler, who efficiently handled equipment returns that other locations refused to accept. This level of assistance has prompted positive feedback, showcasing a commitment to resolving customer frustrations. Other staff members, such as Justin and Dorian, have also received commendations for their quick problem-solving skills and extensive knowledge, particularly in technical issues and setup processes. Many customers appreciate the willingness of the team to go above and beyond, often reaching out even after hours to ensure satisfaction. The store provides a range of services, including upgrades for popular devices like Apple iPhones and Samsung Galaxies, alongside various wireless accessories and promotions. Despite some frustrations with other locations, the Levittown Verizon store stands out for its helpfulness and dedication to customer service, making it a recommended choice for anyone needing assistance with their Verizon Wireless needs.
This Verizon Wireless store goes above and beyond for their customers. Very accommodating. I worked with Mr. Justin Finnerty. He was very professional and easy to work with. He set up the phone and took the time to show me all the new features and how to use them. I am not a very tech person so I greatly appreciated everything... read full comment
June 2025
I had a lock screen issue and the Verizon rep was able to unlock and restore my cell phone within a minute. Very impressive how she could navigate so quickly. I'm still in the 8-track days ..... thanks Verizon
May 2025
Justin was so great. He called me outside of his work hours to make sure my phone was working..even zoom called me to help me set some stuff up. Awesome
