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“My cable box stopped working on December 10th, I called optimum service and they tried to fix it but it didn’t work. I went to the optimum store @ Lindenhurst and Brandon was absolutely professional, patient and very knowledgeable he answered all my questions helped me to upgrade my wifi. He is an absolute genius and gem! I appreciated all of his help in this matter! I left with a new cable box and better WiFi! Thank you Brandon!!!!”
“Had a two great experiences here recently. Vijay was super helpful both times. He helped me choose a new phone, I told him what I was looking for l, he went through options with me and compared them to what I was getting now, and was never pushy, which I really appreciate. I then couldn't get the phone activated because I thought I knew what I was doing (I didn't!). Vijay helped me sort it out fast, with no issues. Highly recommend the Farmingdale Airport Plaza Verizon store!”
“Giving a great big shout out to Jessica who helped us with our new IPhone 16! She was patient, kind, extremely knowledgeable and easy to work with! We actually went out of our way to use this location because the Verizon near our house in Franklin Sq/West Hempstead was terrible! They told us there would be $130 charge for each phone to set up! Must’ve thought we were idiots! Thank you Jessica, you were awesome ?”
“Great customer service at the T-Mobile store! Ludzi was friendly, helpful, and patient. They made everything easy and took care of what I needed quickly. I’ll definitely come back to this location. Thanks again!”
“Walked in to get Wi-Fi today and they were so nice and efficient. We got everything all set up in store and so literally all I have to do when I move is just plug in the box. Staff was friendly, conversational, and knowledgeable about what they were talking about. A few months ago I went in for a phone quote and had an equally pleasant experience!”
“Clean store, quick service. Chris did a great job helping me manage my account with my two elderly parents. He presented all the different options and benefits clearly and put my father's mind at ease. Will definitely be coming here for any future issues.”
“I recently went to T-Mobile to switch out my iPhone for a flip phone and had such a great experience with the customer service. Our sales associate (Jhon) was really helpful and was uber-professional in his work. He helped my parents get new phones and was overall very understanding and kind. I couldn’t recommend going to this location enough!”
“I went to pay my bill and I needed help with my stuff and the guy that works there even tho he was on the phone he didn't leave me hanging he multi tasked and helped me what service . Thank you Boost Mobile in Bayshore on union Blvd...”
“Cindy was amazing and she handled business exceptionally well. She deserves a raise or promotion because she was running around to help at least 6 other people aswell as taking care of my phone diligently. She handled the phone call with other verizon departments like a champ. She advocated for her clients rights and she didn’t have to at all. She went above and beyond. Nick handled my phone at the end of all of that while Cindy was running to help other people. Nick completed everything very quickly. If it wasn’t for Cindy and Nick, I probably would’ve been out hundreds of dollars and they saved me from that. Overall very satisfied and happy.”
“Best customer service I’ve ever experienced at a cell phone provider. Maleek was attentive and understood exactly what I needed. He was honest, not pushy, and professional. I usually dread upgrading my phone & going to stores likes this but he made the experience enjoyable. I would recommend coming here - ask for Maleek if you want to be in/out with exactly what you need”
“Bethpage Optimum store and their employees are amazing. Michele and John assisted with the purchase and set up of a new phone. Michele was very patient with me as I had many questions and mad everything look very easy. Forever a customer!!!”
“I have been billed for HBO max since April, although I dont have TV Service from Optimum. I have been unable to remove the charge from my bill, even though I have spoken with reprsentatives from Optimum. I keep deducting the $13.78 from my bill each month. If this is not cleared up soon, I guess i'll have to cancel my Optimum service altogether.Jack Horowitz”
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“I recently stopped by this Verizon store to upgrade my phone and ended up purchasing both a new smartphone and an iPad. The entire experience was really quick. Bismar and Zabi were patient and helpful throughout the process. They took the time to explain everything.”