Optimum
Internet Service ProvidersHours:
1144 NY-109, Lindenhurst NY 11757 Hours
About Optimum
Optimum store in Lindenhurst, NY offers a range of services including cell phones, accessories, and support for internet, TV, and mobile plans. Customers can explore products and services, and learn how Optimum can help save money on their bills. The store features live in-person support from friendly and knowledgeable Retail Specialists who are dedicated to providing excellent customer service. Many reviews highlight the professionalism and patience of staff members like Brandon, Jalen, and Trent. Brandon was praised for his expertise in upgrading WiFi and fixing issues, going above and beyond by staying extra hours to resolve technical problems. Jalen took time to guide customers step-by-step, ensuring they understood their services and even setting up accounts. Trent helped customers with purchasing iPhones, investigating discounts, and ensuring they received the best deals. Customers appreciated the staff’s willingness to stay late or come back for additional assistance, demonstrating a high level of dedication. Overall, Optimum in Lindenhurst is known for friendly, knowledgeable staff who provide personalized help, whether customers need technical support, help choosing devices, or learning about savings. The store aims to deliver a positive experience and reliable service for all digital entertainment needs.
Most Recent Reviews
March 2024
The customer service agent that helped me was professional, nice, and efficient. Made for a quick experience. Just had to trade out a box
October 2023
I went to get an Iphone, Trent assisted me. The one I wanted was on sale but the code wasn’t coming up. He took the time to investigate why it wasn’t giving the discount and eventually it was rectified. I added additional lines for my family and am content with the service and the professionalism that Trent exhibited.
October 2023
I came here last night right at closing time. The employees stayed an extra hour to get my phone working because the normal procedures weren’t working. They asked if I could come back first thing in the morning to finish getting my son’s phone switched over from another carrier to Optimum. Above and beyond.
More Comments(85)
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